All patient satisfaction data is accurate according to Press Ganey database. The Press Ganey survey is a tool used by hospitals around the country to gauge patient satisfaction. Henry Ford heavily uses its Press Ganey feedback throughout all of our hospitals, medical centers and other facilities to ensure we're meeting the care and service needs of our patients.
Inpatient Care Patient Satisfaction, 2008
Henry Ford Hospital
Oncology Specialty - Press Ganey Database
Overall
87.3
84.4
Nurse Care
90.7
88
Physician Care
89
86.1
How well your pain was controlled
91.7
86.1
Staff included you in treatment plan
84.7
83.8
Outpatient Care Patient Satisfaction, 2008 (compared to health care facilities where there are more than 300 providers)
Explicit statement of tumor stage within one month of diagnosis
97
85
Pain assessed by second office visit
90
82
Patient's emotional well-being assessed within a month of first visit
45
68
When emotional well-being issues were identified, action taken within one month
81
75
Clinical Trial Enrollment, 2008
Henry Ford Hospital
Patient enrolled in a clinical trial
171
End-of-Life Care
End of Life care, or Hospice care, is unique because it focuses on symptom control, pain management and comfort care when there is no longer an expectation for cure. These measures may reflect how comprehensive and patient-focused a Cancer center's treatment program is. More information about Henry Ford Hospice is available.
End of Life Care, 2008
Henry Ford Hospital
National Average
Patient enrolled in hospice or referred to palliative care services before death
66
61
Chemotherapy given within last two weeks of life
14
14
* The 50th percentile shows that half the hospitals scored higher than the listed score and half scored lower. All five year survival rate data is drawn from the National Cancer Database and the Commission on Cancer Database (1998-2001).
