Compassionate, Committed People

annual report henry ford team2Compassionate, committed people at Henry Ford drive every facet of the organization, from inpatient care to culinary wellness to outpatient rehabilitation. Our employee population of more than 30,000 individuals reflects many different aspects of diversity.


2016 Stats

 
  • 33% of employees represent U.S. minorities – greater cultural diversity than the U.S. population .

  • 77% of our 30,000 employees are women.

  • 29% are “Baby Boomers”

  • 33.5% represent “Generation X”

  • 36.6% come from “Generation Y”


Bringing Passions to Life

Compassion can take on different forms. It can be shown by holding a patient’s hand or listening to their concerns. Henry Ford Macomb Hospital nurse Michael Hayosh, R.N., went a step further, finding a unique way to care for 91-year-old patient Joe Gaglio.

Though Gaglio had family members nearby, no one was able to visit him. Despite this, he kept a positive attitude and warm demeanor.

“I spent a lot of time with Joe his first three days,” Hayosh says. “He was so polite. He was always thanking me for this or that. I told him he was like my grandpa, so down to earth; a kind, gentle man.”

During one of their conversations, Gaglio mentioned to Hayosh that he loved to play the piano, something he began at age 10. That sparked an idea in Hayosh’s mind. He made arrangements to take Gaglio to the hospital lobby where a piano was available.

“Joe’s eyes lit up when I asked him if he wanted to play,” Hayosh says. “He played for 20 or 30 minutes and he was amazing. So many people stopped by to watch and listen. There was a lot of applause!”

Not only did this act of kindness and compassion bring purpose and joy to the patient’s life, but it touched many of those who witnessed the performance. Gaglio passed away a few weeks later.


“When sadness enters your life, it is wonderful to see kindness and a loving heart of someone...this person was Michael, R.N.”

Hayosh received a Daisy Award nomination from a unit secretary for his actions. In the nomination she wrote: “When sadness enters your life, it is wonderful to see kindness and a loving heart of someone...this person was Michael, R.N.”

For Hayosh, reconnecting Gaglio with his musical passion was a natural way for this nurse to care for the entire person, an aspect of patient care that remains essential in health and healing.


Highlights of 2016


  • Continued integration with Henry Ford Allegiance Health, including operational and cultural alignment. Transitioned Allegiance employees to key Human Resources systems including PeopleSoft and the Taleo talent tracking system.

  • Significant improvement in employee and physician engagement scores

  • Launched a new, three-pronged approach to employee safety with special attention paid to workplace violence prevention.

  • Introduced two additional Consumer-Driven Health Plans to reduce cost and add flexibility to benefit programs. Participation in consumer-driven plans stands at 22 percent of employees who elected benefits for 2017, up three percent from the prior year.

 

Compassion Crosses Oceans


“There is nothing we can do,” the physicians told the family. “Come to Japan to say your goodbyes.”

Imagine the fear and helplessness when a young family member is on the other side of the world and slowly dying. In desperation, you reach out to someone at a facility near your home. You want hope.

This is the true story of a man who developed necrotizing fasciitis (also known as flesh-eating disease) from a tetanus shot. After arriving in Japan, an infection formed around the site of the shot. Doctors there attempted to treat the infection, but it continued to travel. First, his arm was amputated, then his shoulder and collarbone. He was placed on continuous dialysis.

annual report henry ford team

“There is nothing we can do,” the physicians told the family. “Come to Japan to say your goodbyes.” In desperation, the young man’s uncle went to Henry Ford’s Greenfield Health System Dialysis in Troy where he met dietitian Holley Holloway, R.D.

“The uncle needed help to arrange for air transport with a dialysis machine so his nephew could come home,” says Holloway, who immediately contacted nephrologist Hassan Fehmi, M.D., for guidance. Dr. Fehmi then reached out to the Division Head for Nephrology, Jerry Yee, M.D.

Working through interpreters – often in the middle of the night due to the time difference – Dr. Yee and his team navigated the Japanese health system to arrange for the man’s discharge off dialysis. When the patient arrived, Dr. Yee and his team discovered that the man had recovered kidney function and no longer needed dialysis. The team at Henry Ford Hospital guided the patient back to health. For this patient, coordinated care was life saving.

“Everyone here did a great job – admissions staff, nurses, physicians, the Nephrology unit staff at Henry Ford Hospital – everyone,” Dr. Yee says. “This is how it’s supposed to go. He was from Michigan and the family wanted him back home. That’s reason enough to help.”

Compassion Drives

Compassionate, committed people at Henry Ford drive every facet of the organization, from inpatient care to culinary wellness to outpatient rehabilitation. Our employee population of more than 30,000 individuals reflects many different aspects of diversity.

Learn More

2017 Henry Ford Health System Report
Highlighting our achievements, financial performance, and talented workforce.