Watch this two-minute video to see how easy it is to use the Mobile MyChart app from your mobile device for a MyChart Video Visit.Watch Now
Connect with your doctor over secure video chat
If you want to visit with your doctor in real-time but can’t get to their office, a scheduled video visit may work for you. Video visits are available for many conditions that don’t require a physical exam. We offer two video options:
- Clinic-to-clinic telemedicine visit: Similar to a regularly scheduled appointment, you will go to a local clinic and be connected via secure video to a doctor at another clinic. You’ll check in and be shown to an exam room, and a Henry Ford team member will connect you to the doctor in real time. This is a great option if your doctor is not available at a clinic near you when you need an appointment, or if you’re across town and would prefer to go to a more convenient clinic than where you normally receive care.
- MyChart video visit: In this scheduled appointment, you don’t have to come to the clinic at all. You can schedule a video visit with your doctor and have the visit from home, your office or any other location in which you feel comfortable using your laptop or desktop computer (with a web camera) or the MyChart mobile app from your smartphone or tablet (with a camera).
- Learn more about how to download the MyChart app
- Learn more about how to have a video visit with your doctor through the MyChart app
An after-visit summary will appear in your MyChart account under the “Past Appointments” section following your video visit. The audio and video from the visit is not recorded. Your doctor’s front desk team can help you schedule a video appointment. Just call or stop by!Some exclusions apply. These visits are not for medical emergencies. Ask your doctor if you’re a candidate for Virtual Care. If you are driving during a MyChart video visit, your doctor will end the video visit immediately for your safety.
Not sure if this service is right for you? A Henry Ford patient shares her experience with how easy and convenient a Video Visit can be.