Video Visits

Connect with your doctor over secure video chat

If you want to visit with your doctor in real-time but can’t get to their office, a scheduled video visit may work for you. Video visits are available for many conditions that don’t require a physical exam. We offer two video options:

  • Clinic-to-clinic telemedicine visit: Similar to a regularly scheduled appointment, you will go to a local clinic and be connected via secure video to a doctor at another clinic. You’ll check in and be shown to an exam room, and a Henry Ford team member will connect you to the doctor in real time. This is a great option if your doctor is not available at a clinic near you when you need an appointment, or if you’re across town and would prefer to go to a more convenient clinic than where you normally receive care.
  • MyChart video visit: In this scheduled appointment, you don’t have to come to the clinic at all. You can schedule a video visit with your doctor and have the visit from home, your office or any other location in which you feel comfortable using your laptop or desktop computer (with a web camera) or the MyChart mobile app from your smartphone or tablet (with a camera).

An after-visit summary will appear in your MyChart account under the “Past Appointments” section following your video visit. The audio and video from the visit is not recorded. Your doctor’s front desk team can help you schedule a video appointment. Just call or stop by!

Some exclusions apply. These visits are not for medical emergencies. Ask your doctor if you’re a candidate for Virtual Care. If you are driving during a MyChart video visit, your doctor will end the video visit immediately for your safety.
How to Use MyChart Video Visit

Watch this two-minute video to see how easy it is to use the Mobile MyChart app from your mobile device for a MyChart Video Visit.

What Our Patients Say About Video Visits

Not sure if this service is right for you? A Henry Ford patient shares her experience with how easy and convenient a Video Visit can be.

Get MyChart Mobile for Android

Get the MyChart Mobile app from Google Play.

Download the App

Get MyChart Mobile for iPhone

Get the MyChart Mobile app from the App Store.

Download the App
Virtual Care requires a MyChart account

Log in or request a MyChart account today

Schedule Appointment Online

** Check with your insurance carrier for coverage limitations.

If you can't find a date/time that works for you please call the provider’s office. Not all appointment types at all locations are available online.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

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