Paying for Non-Emergency Services
Henry Ford Health System provides care, no matter your ability to pay, for true medical emergencies.
For all non emergency services, you are responsible to pay. After insurance covers its portion of the bill, any unpaid balances must be paid at the time of service. Examples include:
- Charges for services not covered by insurance
Please be sure you bring to your visit:
- Photo ID
- Health insurance card
- Payment for your deposit, co-pay, deductible and any services that are not covered by your health insurance plan. Click here to learn more.
Paying ‘out of pocket’ or if you do not have insurance for non emergency services
If you are paying out of pocket (self-pay patient), do not have insurance, or if you are seeking care at Henry Ford Health System for services not covered by your health plan, it is expected that these costs are paid before services are provided.
|Self-pay patient deposits|
|25% of estimated charges|
|25% of estimated charges|
Our pricing specialists can help give you a good idea of what your cost will be for a certain service. Call (888) 455-2678 or send an email. View price estimates.
- If you do not make a deposit before your scheduled, non-emergency outpatient visit, or,
- You have not made a payment plan with one of our financial counselors your office visit will be rescheduled.
Paying your bill
You are expected to pay your balance in full within 20 days of when you receive your bill.
Accepted forms of payment:
- Money order
- American Express
You can pay your bill online. Payments are also accepted by phone, Monday through Friday, 8 a.m. to 5 p.m., or by mail.
|Site||Phone number||Mailing address|
Henry Ford Hospital
Henry Ford West Bloomfield
Henry Ford Medical Group Medical Center
Henry Ford Health System
|Henry Ford Macomb||(866) 785-2455||Henry Ford Macomb Hospital - Clinton Township
P.O. Box 674144
Detroit, MI 48267-4144
|Henry Ford Macomb Physical Rehabilitation Center (Warren)||(888) 827-2210||Henry Ford Macomb Physical Rehabilitation Center
P.O. Box 672467
Detroit, MI 48267-2467
|Henry Ford Wyandotte||(734) 246-9655||HFWH Patient Accounting
2333 Biddle Avenue
Wyandotte, MI 48192
If you can’t pay in full, you may be able to set up a monthly payment plan. You can apply for a payment plan with our Patient Financial Services Office. Please call (866) 994-4096. Past due accounts will be sent to a collection agency.
Henry Ford has financial counselors who can help find out if you qualify for Medicaid or other local, state and federal help. If you have not been screened for Medicaid in the past 30 days, please call your local MI Department of Human Services office for a Medicaid review. You can also apply at MIBridges.
|MI Department of Human Services offices||Phone number|
|Lapeer County||(810) 667-0800|
|Livingston County||(517) 548-0200|
|Macomb County||(586) 254-1500|
|Monroe County||(734) 243-7200|
|Oakland County||(248) 975-4800|
|St. Clair County||(810) 966-2000|
|Washtenaw County||(734) 481-2000|
|Wayne County||(855) 275-6424|
If you are denied Medicaid or other state and federal programs, our Patient Financial Assistance Program may be able to help. You may be eligible based on your annual income, family size and your amount of debt. Visit Financial Assistance to learn more.