Book Chapters

 toyota

Henry Ford Production System, sections on quality improvement systems, policy deployment strategic planning   In JK Liker and K Ross (eds.): The Toyota Way to Service Excellence: Lean Transformation in Service Organizations.  New York: McGraw Hill, September, 2016 pp. 214-225, 348-351.

 

img 1

Zarbo RJ, D’Angelo R: Henry Ford Healthy System Leans on Transformative Philosophy for Sustained Improvements. In Feinstein KW, Elster S, Vrbin CM (eds.): Moving Beyond Repair: Perfecting Heath Care. Pittsburgh: Pittsburgh Regional Health Initiative and Jewish Healthcare Foundation, 2012, pp. 47-71.

img 2

D’Angelo R, Zarbo RJ: Chapter 19: Error Reduction and Quality Management. In Pantanowitz L, Tuthill JM, Baliss UGJ, (eds.): Pathology Informatics: Theory and Practice. Chicago: ASCP Press, 2012.

bookCover

Zarbo RJ: Bringing Henry Ford’s Ideas Alive at Henry Ford Health Systems Labs through PDCA Leadership (with Dr. Richard Zarbo). In JK Liker and JK Franz (eds.): The Toyota Way to Continuous Improvement: Linking Strategy and Operational Excellence to Achieve Superior Performance. New York: McGraw Hill, April, 2011 pp. 225-56.

(No image available)

Zarbo RJ: Monitoring Anatomic Pathology Practice Through Quality Assurance Measures. In Raab SS (ed.): Pathology Outcomes, Clinics in Laboratory Medicine. Philadelphia: W.B. Saunders, Co., December, 1999, pp.713-742.

img 5

Zarbo RJ, Rickert RR: Quality Control, Quality Assurance and Quality Improvement in Anatomic Pathology. In Silverberg S, DeLellis R, Frable J (eds.): Principles and Practice of Surgical Pathology and Cytopathology. 3rd Edition. New York: Churchill Livingstone

Schedule Appointment Online

** Check with your insurance carrier for coverage limitations.

If you can't find a date/time that works for you please call the provider’s office. Not all appointment types at all locations are available online.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

Schedule Appointment for