Concierge Service

Traveling to another city for medical care can be difficult.

With that in mind, Henry Ford Concierge Services was developed to make a hospital visit as worry-free as possible for the patient and family. Henry Ford Concierge Services offers the following:

  • Directions, maps, traffic and transportation information and assistance with parking
  • Escorts to appointment
  • Daily visits during hospital stay
  • Assistance with guest housing
  • Recommendations for hotel accommodations
Call (313) 916-4434 for assistance.

What patients and families have to say

Inpatient

  • "Just to have them ask us how we (family members of patient) were doing and helping with our needs was great!"
  • "Passionate interest in our family."
  • "They have spoken to me often in the three weeks I've been here."
  • "Great to have a place to go for non-medical questions."
  • "The pad of paper and pen were the first items we really needed."
  • "Thanks so much for answering my questions."
  • "Everyone fast and friendly."
  • "Everyone was so helpful."
  • "Melissia was great."

Outpatient

  • "Jan and Jesse were very good and kind."
  • "Helped a lost soul."
  • "Helpful, pleasant and concerned."
  • "Extremely helpful and courteous, above and beyond."
  • "Wayfinding in hospital. Thanks for noticing we were there!"
  • "Concern for my welfare by all persons attending me."
  • "Friendly/helpful/made our first visit easy."
  • "Very helpful and friendly."
  • "Very helpful in a stressful situation."
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