Patient Engagement Process - Henry Ford Employees

Are you and your team interested in partnering with Patient Advisors? PERC is here to help you get started!

Patient Engagement Playbook

This Playbook offers step by step instructions on the process of engaging Patient and Family Advisors and also explains the commitment required to do so. After review of the Playbook, you may then complete the Patient Engagement Request within the next section. 

Playbook for HFHS Employees

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We Need Your Voice!
Improve Patient Care and Experiences.

Schedule Appointment Online

If you are having an emergency, call 911 or go to your nearest emergency room. Please do not utilize this scheduling feature for urgent medical situations.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email

If you have traveled to China, Iran, Italy, Japan or South Korea in the last 14 days or been in close contact with someone suspected to have the COVID-19 (Coronavirus), please contact our nurse line @ 313- 874-7500 prior to scheduling.

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