The focus is on you

Thank you for choosing Henry Ford Health ConnectedCare HSA. We make it simple for you and your family to see ConnectedCare providers — even if you don’t already have a relationship with us.

Use the resources below to:

  • Choose your providers
  • Schedule appointments
  • Get healthcare advice
  • Decide what level of care you need based on how you feel today

What the Henry Ford Joint Venture with Ascension Michigan Means to You

For the 2027 plan year, the Henry Ford Health ConnectedCare HSA network will include most Henry Ford Health hospitals and providers. Henry Ford Genesys Hospital, Henry Ford Jackson Hospital, and their affiliated providers are not currently in-network. Members will be notified of any changes to in-network hospitals. Before scheduling care, visit gm.aetna.com to confirm that your provider participates in the ConnectedCare network.

Convenient Care

  • Same-day care appointments
  • 24/7 video visits on demand through MyChart
  • Virtual preventive visits with in-network primary care doctors
  • Self-scheduled primary care appointments through MyChart

Find a Doctor or Schedule an Appointment

Establish care as a new enrollee to Henry Ford Health

If you are new to Henry Ford Health and you don’t currently have a relationship with a non-Henry Ford Health provider, call the concierge team at (844) 436-7637 to select a primary care physician or specialist and schedule an appointment. To find in-network providers, visit BCBSM Find a Doc for plan year 2026 or gm.aetna.com for plan year 2027.

Transition care as a new enrollee to Henry Ford Health

If you are new to Henry Ford Health and currently have a relationship with a non-Henry Ford Health provider, call the concierge team at (844) 436-7637 to discuss your current providers and find Henry Ford Health primary care or specialty providers who meet your needs. The concierge team can help you schedule an appointment to establish care and explain how to transfer your medical records, if needed.

To find in-network providers, visit BCBSM Find a Doc for plan year 2026 or gm.aetna.com for plan year 2027.

Existing Henry Ford Health patients

Call the concierge team at (844) 436-7637 to schedule an appointment with your existing provider or to change providers if your needs have changed.

Two convenient phone numbers

Concierge Team

844.436.7637 | Weekdays, 7:30 a.m. - 5:30 p.m.

  • Dedicated to ConnectedCare members
  • Help finding a provider, scheduling an appointment, or answering questions about Henry Ford Health
  • Receive a call back if all team members are busy
  • Send an email after hours to request concierge team assistance for the next business day

Health Advocate, provided by GM

844.411.4600 or HealthAdvocate.com/GM | Weekdays, 8 a.m. - 10 p.m.

  • Expert guidance and support
  • Personalized advice to help you prioritize your health and well-being

Need care today?

Our convenient options get you seen right away:

  • MyChart

    Use this online tool to...

    • Schedule an appointment with your participating PCP
    • Schedule a mammogram
    • Message your doctor
    • Request prescription renewals
    • Initiate an e-visit for common and minor conditions and get an answer in one business day
    • View your chronic disease information

    Watch a quick video to find out more about MyChart

    Next steps

    Already a MyChart user?
    Log in now

    Have an activation code?
    Activate your account

    Need an account?
    Request an activation code

    Need help setting up an account?
    Our concierge team is available from 7:30 a.m. to 5:30 p.m., Monday through Friday.
    Call us at (844) 436-7637

    (Some ConnectedCare providers may not be on Henry Ford MyChart or other patient portal.)

  • Same Day & Next Day Appointments

    Use this care for...

    • Fever
    • Bladder infection
    • Eye infection
    • Skin rash
    • Nausea/vomiting/diarrhea
    • Sprains and strains

    Next steps

    Call us for same-day and next-day primary care appointments
    Clinics are open weekdays and some Saturdays.

    Our scheduling agents are available from 7:30 a.m. to 5:30 p.m., Monday through Friday.

    Call us at (844) 436-7637

  • Same-Day Care & Urgent Care

    Use this care for...

    • Injuries or conditions that are not an emergency but need to be seen today
    • Adult and pediatric medical concerns
    • Fever
    • Nausea, vomiting, diarrhea
    • Eye infections
    • Skin rash
    • Sprains & strains
    • Cuts requiring stitches

    Next steps

    Find a Same-Day Care or Urgent Care Clinic near me

    Open seven days a week, extended hours, weekends and holidays

Need emergency care now?

Call 911 or go to the nearest emergency room if you are experiencing chest pain, shortness of breath, numbness, weakness, loss of vision, uncontrolled bleeding, bone poking through skin, swollen tongue, or severe burns.

Qualified emergency care is covered at the in-network benefit level at any emergency room, including but not limited to Henry Ford Health emergency rooms.

Additional services

Henry Ford’s comprehensive care includes more than 20 full-service pharmacies, a network of durable medical equipment providers, eyecare services, and more.

  • Caregiver Resources: If you’re a caregiver, the Henry Ford C.A.R.E. Program helps make caregiving easier with free support, classes, and support groups.
  • Pharmacy Services: Management of your prescription medications is easy with access to more than 20 full-service Henry Ford pharmacies, plus the Judi Rx network of pharmacies.
  • Henry Ford OptimEyes Eye Care: Henry Ford OptimEyes offers complete eye care and eyewear from the experts you trust, with more than 20 locations that participate in the VSP Vision Care network.
  • Durable Medical Equipment: Henry Ford Health, in partnership with Hart Medical Equipment, has the medical equipment and health supplies for all your healthcare and home needs.
  • Henry Ford International Travel Health Clinic: The Henry Ford International Travel Health Clinic staff will customize a travel health plan based on your health status, travel location, and planned activities to help you stay healthy while traveling.

FAQs and Additional Resources

Find the answers to your most frequently asked questions, specific to GM employees, and additional resources available.

Learn more

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In-Network Provider Search 2026
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Plan year 2026: In-Network Providers
In-Network Provider Search 2027
Find the answers to your most frequently asked questions, specific to GM employees, and additional resources available.
Plan year 2027: In-Network Providers

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