Patients and Visitors

Henry Ford Allegiance Health has been serving Jackson and its surrounding communities for 100 years. Our patients and their families continue to be the focus of everything we do. We are dedicated to providing safe, high-quality care and services.

Our hospital has undergone several recent construction and renovation projects, each one designed to enhance your experience with us. In September 2018, we opened a three-story, 59,000 square-foot addition that provides 66 new private rooms. Each spacious room features a patient-controlled heating and cooling system, refrigerator, device charging station and desk space, guest seating and expansive windows to allow natural light.

With the goal of creating a restful, healing environment throughout the hospital, we have converted all of our previously existing patient rooms into private rooms as well.

Thank you for choosing Henry Ford Allegiance Health. We want you to feel welcome and valued whenever you are in our care.

View Patient & Family Information Guide

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If this is an emergency, call 911 or go to your nearest emergency department.

For your safety, please select a MyChart video visit on demand or call our MyCare Advice Line at 844-262-1949 before scheduling if:

  • You currently have a temperature greater than 100.4 degrees Fahrenheit
  • In the past 21 days, you have been diagnosed with COVID-19
  • In the past 14 days, you have had contact with anyone diagnosed with COVID-19
  • You are experiencing a new loss of taste and/or sense of smell
  • If you have experienced two or more of the following symptoms in the last 3 days:
    • fever
    • chills
    • drenching sweats
    • new cough
    • shortness of breath
    • body aches
    • headache
    • sore throat
    • runny nose or nasal congestion
    • nausea/vomiting/diarrhea

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email

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