Patients and Visitors

Find the services you need to aid in the healing process.

We want our patients -- and their visitors -- to feel safe and comfortable. That’s why we work hard to make our patient environment supportive of healing.

Visitor hours and policies

Support from family and friends is an important part of your recovery. We embrace a family-centered care philosophy while providing a safe, healing environment for our patients. Visitor hours and policies may vary, depending upon the patient’s condition and family situation. We encourage you to talk with your doctor or the attending nurses if you have questions.

Case management, interpreters, and spiritual care

At times, you may need support beyond what your doctors and nurses can provide.

Our case managers, interpreters, and interfaith chapel and chaplain are available to help you.

We want your feedback

We urge you to be open with your health care providers during your stay. If we can do anything to make your experience better, please don’t hesitate to let us know.

If you’re interested in giving feedback about your experience at our hospital, learn more about our Patient and Family Advisory Council.

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Schedule Appointment Online

If this is an emergency, call 911 or go to your nearest emergency department.

For your safety, please select a MyChart video visit on demand or call our MyCare Advice Line at 844-262-1949 before scheduling if:

  • You currently have a temperature greater than 100.4 degrees Fahrenheit
  • In the past 21 days, you have been diagnosed with COVID-19
  • In the past 14 days, you have had contact with anyone diagnosed with COVID-19
  • You are experiencing a new loss of taste and/or sense of smell
  • If you have experienced two or more of the following symptoms in the last 3 days:
    • fever
    • chills
    • drenching sweats
    • new cough
    • shortness of breath
    • body aches
    • headache
    • sore throat
    • runny nose or nasal congestion
    • nausea/vomiting/diarrhea

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email

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