What you need to know about the coronavirus and temporary visitor restrictions at our hospitals.

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Scheduled Video Visits

Looking for a more convenient way to see your doctor for a routine or follow up visit? Ask your doctor if a scheduled video visit is right for you.

In a scheduled video visit appointment, you don’t have to come to the clinic at all. You can schedule a video visit through your doctor’s office and have the visit from home, work or any other location where you feel comfortable talking with your doctor.  These video visits can be conducted on your smartphone or tablet using the MyChart mobile app or on a laptop or computer (with web camera) through the MyChart website.

  • Learn more about how to download the MyChart app and have a video visit with your doctor
  • Watch a short video on how to engage with a video visit

An after-visit summary of your scheduled video visit appointment will appear in your MyChart account under the “Past Appointments” section. The audio and video from the visit is not recorded.

Talk to your doctor to see if you are a candidate for a scheduled MyChart Video Visit.

Some exclusions apply.

  • These visits are not for medical emergencies.
  • If you are driving during a MyChart video visit, your doctor will end the video visit immediately for your safety.
  • Video Visits are available for patients located in the state of Michigan only at this time.

 

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If you are having an emergency, call 911 or go to your nearest emergency room. Please do not utilize this scheduling feature for urgent medical situations.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

If you have traveled to China, Iran, Italy, Japan or South Korea in the last 14 days or been in close contact with someone suspected to have the COVID-19 (Coronavirus), please contact our nurse line @ 313- 874-7500 prior to scheduling.

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Virtual Care requires a MyChart account