It is the role of leaders, managers and supervisors to create an environment and the systems in which our employees can and will feel comfortable and empowered to take responsibility for the practices, behaviors and thinking that achieve, sustain and build on improvements made using the tools and principles of LEAN. This is the HFPS culture.

Thank you for creating and sustaining this LEAN culture in the laboratories of the Henry Ford Health System. It has allowed us to achieve great things together and demonstrate the power of the team.