Billing and Payment
Pricing questions? We're here to help.
Call (888) 455-2678 Monday through Friday 8 a.m. to 5 p.m. or submit a pricing question online.Submit a Question
Henry Ford Health System is committed to providing affordable, high quality care. For true medical emergencies, Henry Ford Health System provides care, no matter your ability to pay at the time services are provided.
You are responsible to pay for all non-emergency services. After insurance covers its portion of the bill, any deposits and most co-pays must be paid at the time of service, in most cases. If you cannot pay, Henry Ford offers financial assistance and payment plans.
- Understand your financial responsibility
- Get pricing estimates
- View insurance plans we accept
- Find out how to apply for Medicaid
Pay by mail
Check or money order may be sent by postal mail to the following address. Please include the appropriate Guarantor ID on the check so that payment can be correctly processed.
Henry Ford Health System
PO Box 553920
Detroit MI 48255-3920
You can now use MyChart to access your statements and make online payments, or pay as a guest. Accepted payment methods: Visa, MasterCard, Discover, American Express.
Pay by phone 24 hours a day
Call (800) 999-5829 to make a payment through our automated system 24 hours a day, seven days a week.
Speak to a live billing representative
Henry Ford Health System staff is available to assist you with a payment or to answer questions about your bill. Please contact a customer service representative at (800) 999-5829. Billing representative are available Monday – Thursday: 7 a.m. to 6 p.m. and Fridays: 7 a.m. to 5 p.m.