Billing and Payment

Pricing questions? We're here to help.

Call (888) 455-2678 Monday through Friday 8 a.m. to 5 p.m. or submit a pricing question online.

Submit a Question

Henry Ford Health System is committed to providing affordable, high quality care. For true medical emergencies, Henry Ford Health System provides care, no matter your ability to pay at the time services are provided.

You are responsible to pay for all non-emergency services. After insurance covers its portion of the bill, any deposits and most co-pays must be paid at the time of service, in most cases. If you cannot pay, Henry Ford offers financial assistance and payment plans.

Pay by mail

Check or money order may be sent by postal mail to the following address. Please include the appropriate Guarantor ID on the check so that payment can be correctly processed.

Henry Ford Health System
PO Box 553920
Detroit MI 48255-3920

Pay online

You can now use MyChart to access your statements and make online payments, or pay as a guest. Accepted payment methods: Visa, MasterCard, Discover, American Express.

Pay as a Guest

Log in to MyChart

Pay by phone 24 hours a day

Call (800) 999-5829 to make a payment through our automated system 24 hours a day, seven days a week. 

Speak to a live billing representative

Henry Ford Health System staff is available to assist you with a payment or to answer questions about your bill. Please contact a customer service representative at (800) 999-5829. Billing representative are available Monday – Thursday: 7 a.m. to 6 p.m. and Fridays: 7 a.m. to 5 p.m.

Schedule Appointment Online

** Check with your insurance carrier for coverage limitations.

If you can't find a date/time that works for you please call the provider’s office. Not all appointment types at all locations are available online.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email

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