Henry Ford is here to help. Learn about payment and financial assistance options if COVID-19 affected your financial health. 

Financial Assistance

Henry Ford Health System (HFHS) treats every patient with dignity, respect and compassion. Patients can look to HFHS for fair pricing of the medical services it provides and for assistance with finding options to help manage their medical costs.

You may be eligible for help with your medical bill through our Patient Financial Assistance Program.

If you are denied Medicaid or other state and federal programs, our Patient Financial Assistance Program may be able to help. Uninsured and underinsured patients may be eligible based on annual income, family size and amount of debt.

How do I get more information?

  • Contact the Financial Assistance Team at (313) 874-7800
  • Speak with our registration staff or financial navigators in person at your hospital location

All applicable financial assistance documents can be viewed at https://www.henryford.com/visitors/billing/financial assistance/documents in multiple languages.

Please promptly pay your part of the bill and or remaining balance by mail or contact our billing office at (800) 999-5829. View all our financial assistance documents.

Online billing
Make a one-time payment or sign up to create a payment plan.

Schedule Appointment Online

If this is an emergency, call 911 or go to your nearest emergency department.

For your safety, please select a MyChart video visit on demand or call our MyCare Advice Line at 844-262-1949 before scheduling if:

  • You currently have a temperature greater than 100.4 degrees Fahrenheit
  • In the past 21 days, you have been diagnosed with COVID-19
  • In the past 14 days, you have had contact with anyone diagnosed with COVID-19
  • You are experiencing a new loss of taste and/or sense of smell
  • If you have experienced two or more of the following symptoms in the last 3 days:
    • fever
    • chills
    • drenching sweats
    • new cough
    • shortness of breath
    • body aches
    • headache
    • sore throat
    • runny nose or nasal congestion
    • nausea/vomiting/diarrhea

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

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