Concierge Service

Traveling to another city for medical care can be difficult.

With that in mind, Henry Ford Concierge Services was developed to make a hospital visit as worry-free as possible for the patient and family. Henry Ford Concierge Services offers the following:

• Directions, maps, traffic and transportation information and assistance with parking
• Escorts to appointment
• Daily visits during hospital stay
• Assistance with guest housing
• Recommendations for hotel accommodations

What patients and families have to say

Inpatient

"Just to have them ask us how we (family members of patient) were doing and helping with our needs was great!"

"Passionate interest in our family."

"They have spoken to me often in the three weeks I've been here."

"Great to have a place to go for non-medical questions."

"The pad of paper and pen were the first items we really needed."

"Thanks so much for answering my questions."

Outpatient

"Jan and Jesse were very good and kind."

"Helped a lost soul."

"Helpful, pleasant and concerned."

"Extremely helpful and courteous, above and beyond."

"Wayfinding in hospital. Thanks for noticing we were there!"

"Concern for my welfare by all persons attending me."