Concierge Service

Traveling to another city for medical care can be difficult.

With that in mind, Henry Ford Concierge Services was developed to make a hospital visit as worry-free as possible for the patient and family. Henry Ford Concierge Services offers the following:

Concierge and patient spouse
  • Directions, maps, traffic and transportation information and assistance with parking
  • Escorts to appointment
  • Daily visits during hospital stay
  • Assistance with guest housing
  • Recommendations for hotel accommodations

Call (313) 916-4434 for assistance.

What patients and families have to say


"Just to have them ask us how we (family members of patient) were doing and helping with our needs was great!"

"Passionate interest in our family."

"They have spoken to me often in the three weeks I've been here."

"Great to have a place to go for non-medical questions."

"The pad of paper and pen were the first items we really needed."

"Thanks so much for answering my questions."


"Jan and Jesse were very good and kind."

"Helped a lost soul."

"Helpful, pleasant and concerned."

"Extremely helpful and courteous, above and beyond."

"Wayfinding in hospital. Thanks for noticing we were there!"

"Concern for my welfare by all persons attending me."

Refer a patient

Schedule a consult with one of our specialists

Schedule Appointment Online

If you are having an emergency, call 911 or go to your nearest emergency room. Please do not utilize this scheduling feature for urgent medical situations.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email

If you have traveled to China, Iran, Italy, Japan or South Korea in the last 14 days or been in close contact with someone suspected to have the COVID-19 (Coronavirus), please contact our nurse line @ 313- 874-7500 prior to scheduling.

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