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New Bloomfield Township Medical Center: Enhancing the Care Experience

January 16, 2020
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DETROIT – Patients coming to the new Henry Ford Medical Center-Bloomfield Township will find a modern facility that offers the convenience and amenities of today’s health care experience.

With extended hours, covered parking and self-service check-in and co-pay, Henry Ford Health System’s newest medical center represents the contemporary version of the traditional one.

The $38 million two-story, 83,000-square-foot facility is also the latest development to spring to life in a sprawling 87-acre site known as The Village of Bloomfield, which sat idle for 10 years due to economic conditions.

In addition to the medical center, the site on Telegraph Road north of Square Lake Road now has a Menards home improvement store and an Aldi supermarket, with more development to come. Under construction nearby are a hotel, senior housing and fitness center.

It’s the first of three Henry Ford medical centers to open in the next two years in Oakland and Wayne counties. The others under construction are in Royal Oak and Plymouth Township.

This is Henry Ford’s 11th outpatient medical center in Oakland County, not counting the Henry Ford West Bloomfield Hospital on Maple, just west of Drake.

Bob Riney, Henry Ford’s president of Healthcare Operations and chief operating officer, says the Bloomfield Township medical center meets a growing need to bring health care services close to home for its expanding patient base in Oakland County. It also spurs economic growth in the area, he says.

“The Village of Bloomfield is a first-class development and we’re thrilled to join with these other community partners and revive this prominent area of the township,” Riney says. “Our medical center offers under one roof a comprehensive level of health care services in combination with extended hours and other amenities that truly enhances the care experience for patients.”

Henry Ford leases the property from REDICO, the Southfield-based commercial real estate company that is developing the Village of Bloomfield.

“The Henry Ford Medical Center-Bloomfield Township, at REDICO’s Village at Bloomfield development, is a great addition to the local community,” said Dale Watchowski, president and CEO, REDICO. “It’s a great compliment to the other site uses, which include senior housing, a hotel and multifamily, as well as large and small retail. We are pleased to continue growing our relationship with Henry Ford Health System, and we have enjoyed working with their team on this project.”

The medical center offers primary and specialty care services. These include cardiology, eye care, neurology, orthopedics, radiology, rehab and women’s health. Pharmacy and lab services are located on the first floor. It is staffed by more than 100 team members including doctors, nurses, physician assistants, medical assistants and non-clinical personnel. The 85 exam rooms are each equipped with a computer, bench seating, weight scale and blood pressure screening device.

For the convenience of patients, the medical center is open from 8 a.m. – 8 p.m. Monday – Friday. Weekend hours and holidays are 8 a.m. – 4 p.m. for the walk-in clinic, radiology, pharmacy and lab.

“Our team membersBT signin are excited to be part of this new facility and to provide the exceptional level of care that our patients expect of us,” says Keerthy Krishnamani, M.D., a family medicine physician and the medical center’s physician in charge.

Upon arrival, patients can park in front of the building or in a parking structure in the back that provides easy access to the facility. Next, patients have options for checking in for their appointment: the traditional way or bypassing the appointment desk and signing in for themselves and making their co-payment at a station of digital tablets at the entrances of the two floors.

Want to know if your appointment is delayed? An online reservation system allows patients to check their appointment status.

Appointment scheduling is also made easier via online scheduling at www.henryford.com. Patients simply locate their doctor in the doctor’s tab and click on the yellow-green online scheduling box. For added convenience, patients can also conduct an e-visit or virtual visit with their doctor without having to leave the comfort of their home. It’s done through Henry Ford’s electronic health record patient portal MyChart. MyChart is a free service offered to patients to have access to their health information, request and make appointments, request medication renewals and more.

E-visits are patient interactions with their doctor who uses a secured online questionnaire to diagnose and treat theiBT interior1r symptoms. For a video visit, patients connect with their doctor using their personal cell phone or personal computer/laptop. 

Digital signage guides patients to their appointment destination, which is displayed in two-foot tall blue lettering. In the waiting area, gone are the rows of side-by-side chairs and TVs displaying cable content. Instead, patients have their choice of modern looking benches, couches and chairs and use of free Wi-Fi using their own personal device.

The glass exterior brings plenty of natural light and the 12-foot high ceilings and gray earth tones give the interior an open, airy and contemporary feel. A self-service snack shop on the first floor offers coffee, water, soda and other selections.

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MEDIA CONTACT: David Olejarz / David.Olejarz@hfhs.org / 313.874.4094