Free Home Delivery/Specialty Medication

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Pharmacy Advantage Specialty Services

The Pharmacy Advantage team has expertise in managing complex medication therapies needed to treat patients with acute and chronic conditions. We understand that great service is more than just filling prescriptions, it is about going above and beyond. Our design encompasses systems to certify appropriate medication utilization, adherence, and routine preventative measures to limit adverse reactions. Through extensive knowledge of specialty medications, experience navigating confusing treatments, and collaborative relationships built with healthcare providers allows our organization to offer patients personalized care with a distinct advantage.

We supply a complete range of specialty pharmacy and therapy management services for health conditions such as:

  • Autoimmune disorders
    • Crohn's disease
    • Plaque psoriasis
    • Psoriatic Arthritis
    • Rheumatoid arthritis
  • Cancer
  • Cardiology
  • Diabetes
  • Dialysis
  • Growth Hormone Therapy
  • Hemophilia
  • Hepatitis B,C
  • Infertility
  • Multiple sclerosis
  • Neurological disorders
  • Transplant

Pharmacy Advantage provides comprehensive services designed to fit patients’ needs:

  • Support for completing prior authorizations from physicians’ office and insurance carrier
  • Co-pay and financial assistance programs to help patients access medications
  • Ongoing counseling, education and clinical support
  • Follow-up calls to proactively manage side effects and verify delivery
  • Nursing and social support to help with lifestyle changes in collaboration with physician teams
  • Special packaging to ensure product safety and privacy
  • Free prescription delivery to home or office
  • Refill reminder service 24/7 access to highly trained pharmacists to answer all of your questions
  • Acceptance of most insurance plans
  • User-friendly website and mobile app to help manage medications
  • Bilingual/Interpreter support available upon request

What is a Specialty Pharmacy?

Specialty pharmacies differ from traditional or retail pharmacies in coordinating many aspects of patient care and disease management. Specialty pharmacies will stock many of the drugs that are not usually found in your community or retail pharmacies. They are designed to efficiently deliver medications with special handling, storage, and distribution requirements with standardized processes. Specialty medications have a higher cost, higher complexity, and/or higher touch compared to traditional medications. Specialty pharmacies are also designed to improve clinical and economic outcomes for patients with complex, often chronic and rare conditions, with close contact and management by clinicians. Health care professionals employed by specialty pharmacies provide patient education, help ensure appropriate medication use, promote adherence, and attempt to avoid unnecessary costs. Additional support provided includes coordination and sharing of information among clinicians treating patients and helping patients locate resources to provide financial assistance with out-of-pocket expenditures.

Pharmacy Advantage: Mail Order Services

Henry Ford’s Pharmacy Advantage realizes that when it comes to filling prescriptions, convenience is extremely important. To better serve patients, we offer a mail order program with FREE shipping to their home or office.

Pharmacy Advantage is one of the most trusted and well-respected mail order pharmacies in the industry. By filling medications through this service, patients receive personalized care from a professional staff focused on protecting safety, health and satisfaction. Our team prides itself on providing disease specific therapy management tailored to each individual and their unique medication needs. Treating the person, not just the patient, we understand that sometimes the best medicine comes with a healthy dose of compassion.

Our Pharmacy Advantage office is open Monday - Friday from 8:00 a.m. to 6:00 p.m.
Closed Saturday, Sunday, & National Holidays.

For more information visit: or call 1-800-456-2112 to speak with a representative.

Henry Ford Pharmacy Advantage mobile app

Pharmacy Advantage QR mobileFree, Convenient, Confidential Home Delivery. Manage your prescription information anytime, anywhere in one easy-to-use free Mobile App.

  • Refill most of your prescriptions from your medication list or scan your prescription label
  • Our pharmacy team will contact you to process specific specialty medication refills
  • Set reminders to take your medication on time
  • Manage prescriptions for your entire family

Instructions to Download Mobile App

  • Open camera app on phone
  • Position camera over QR square code, touch OPEN
  • A blue screen will appear
  • Touch App Store for iPhones or Google Play for Androids
  • Touch Get, then tap INSTALL

Schedule Appointment Online

Please call 911 if you have an emergency or urgent medical question.

If you are having symptoms of COVID-19, for your safety, please select a MyChart video visit on demand or call your primary care provider. For symptoms of COVID-19, please visit our website

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email [email protected].

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