MyCare Advice Line

Nurse on Call 24/7 for non-emergencies

MyCare AdviceNeed medical advice now? Call us at (844) 262-1949.

Use the MyCare Advice Line for:

  • Non-emergency medical advice for no charge
  • Advice from Henry Ford registered nurses on where to go for care
  • Sick-child/sick-adult advice
  • Medication questions
  • Self-care tips
  • Assistance deciding if you should visit an emergency room

Please note this service is available only to established Henry Ford Medical Group primary care patients.

Schedule Appointment Online

If you are having an emergency, call 911 or go to your nearest emergency room. Please do not utilize this scheduling feature for urgent medical situations.

For your safety please select a MyChart Video Visit on Demand or call our MyCare Advice Line at 844-262-1949 before scheduling if: You currently have a temperature greater than 100.4 degrees Fahrenheit, you are experiencing a new loss of taste and/or sense of smell, in the past 21 days, you have been diagnosed with COVID-19, in the past 14 days, you have had contact with anyone diagnosed with COVID-19. Or, you have experienced two or more of the following symptoms in the last 3 days: fever, chills, drenching sweats, new cough, shortness of breath, body aches, headache, sore throat, runny nose or nasal congestion, or nausea/vomiting/diarrhea.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email

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