Paying for Non-Emergency Services

Henry Ford Health System provides care, no matter your ability to pay, for true medical emergencies. 

For all non emergency services, you are responsible to pay. After insurance covers its portion of the bill, any unpaid balances must be paid at the time of service. Examples include:

  • Deposits
  • Co-pays
  • Deductibles
  • Charges for services not covered by insurance

Please be sure you bring to your visit:

  • Photo ID
  • Health insurance card
  • Payment for your deposit, co-pay, deductible and any services that are not covered by your health insurance plan. Click here to learn more.

Paying ‘out of pocket’ or if you do not have insurance for non emergency services

If you are paying out of pocket (self-pay patient), do not have insurance, or if you are seeking care at Henry Ford Health System for services not covered by your health plan, it is expected that these costs are paid before services are provided.

Self-pay patient deposits

Office visits

$50

Treatment/procedure

25% of estimated charges

Diagnosis testing

25% of estimated charges

Our pricing specialists can help give you a good idea of what your cost will be for a certain service. Call (888) 455-2678 or send an email. View price estimates

  • If you do not make a deposit before your scheduled, non-emergency outpatient visit, or,
  • You have not made a payment plan with one of our financial counselors your office visit will be rescheduled.

Paying your bill

You are expected to pay your balance in full within 20 days of when you receive your bill. 

Accepted forms of payment:

  • Cash
  • Checks
  • Money order
  • VISA
  • MasterCard
  • Discover
  • American Express

You can pay your bill online. Payments are also accepted by phone, Monday through Friday, 8 a.m. to 5 p.m., or by mail.

Henry Ford Health System Billing Offices
Site Phone number Mailing address

Henry Ford Hospital

Henry Ford West Bloomfield

Kingswood Hospital

Henry Ford Medical Group Medical Center

(800) 999-5829

Henry Ford Health System
PO Box 553920
Detroit, MI 48255-3920

Henry Ford Macomb (866) 785-2455 Henry Ford Macomb Hospital - Clinton Township
P.O. Box 674144
Detroit, MI 48267-4144
Henry Ford Macomb Physical Rehabilitation Center (Warren) (888) 827-2210 Henry Ford Macomb Physical Rehabilitation Center
P.O. Box 672467
Detroit, MI 48267-2467
Henry Ford Wyandotte (734) 246-9655 HFWH Patient Accounting
2333 Biddle Avenue
Wyandotte, MI 48192

Payment plans

If you can’t pay in full, you may be able to set up a monthly payment plan. You can apply for a payment plan with our Patient Financial Services Office. Please call (866) 994-4096. Past due accounts will be sent to a collection agency.

Financial assistance

Henry Ford has financial counselors who can help find out if you qualify for Medicaid or other local, state and federal help. If you have not been screened for Medicaid in the past 30 days, please call your local MI Department of Human Services office for a Medicaid review.  You can also apply at MIBridges.

MI Department of Human Services offices Phone number
Lapeer County (810) 667-0800
Livingston County (517) 548-0200
Macomb County (586) 254-1500
Monroe County (734) 243-7200
Oakland County (248) 975-4800
St. Clair County (810) 966-2000
Washtenaw County (734) 481-2000
Wayne County (855) 275-6424

If you are denied Medicaid or other state and federal programs, our Patient Financial Assistance Program may be able to help. You may be eligible based on your annual income, family size and your amount of debt. Visit Financial Assistance to learn more.

Helpful links

Pricing Department

Financial Assistance

Henry Ford Hospital

Have pricing questions?

Submit your question to our pricing specialists