Required Substitute Notice

Patient Hotline Number: 855.571.5866

April 22, 2019

Henry Ford Health System is notifying patients after a processing error led to a mix-up in a recall notice mailing. As a result, the names and addresses of these patients were mistakenly mismatched at the time the recall notice was processed and mailed. We are notifying 5,500 patients.

We believe the risk is very low that their name or address may be used for any inappropriate reason. No other personal health information was contained in recall notice.

We are very sorry this happened. We take very seriously the protection of our patients’ personal health information. We’ve taken steps to strengthen our processes to prevent this from happening again.

We learned of the processing mix-up on Feb. 12, 2019. A Henry Ford recall notice was sent on Jan. 24, 2019 to patients who may have been affected by the recall announced by the U.S. Food and Drug Administration of a blood pressure medicine called Losartan.

Patients who received a notification letter are asked to call 855.571.5866 between 9 a.m. and  9 p.m. Monday – Friday if they have any questions.

 

MEDIA CONTACT:     David Olejarz / David.Olejarz@hfhs.org / 313.874.4094