Become an International Patient

The first step to making an international patient appointment at Henry Ford Health System is to make sure you are a candidate for care. We will only advise you to spend the time and money to travel to us if we believe we can help you. The care coordination team can answer all of your questions about international patient care.

Our care coordinators are your single point of contact before, during and after care. They interact with you and the doctors throughout the entire process. We offer interpretive services in 120 languages, including services for patients who are deaf or hearing-impaired, so communicating with us is easy.

The Medical Records Review Process at Henry Ford Health System

After you contact us, the care coordination team will ask you to gather all of the necessary information for a comprehensive medical records review. All documents should be translated into English. Once we have all of your records, a care coordinator will work with the medical team to render an opinion.

Henry Ford Health System‘s U.S. board-certified doctors assess results from prior tests and treatments. They may also consult other medical staff members for added perspective on your case. After reviewing your records, the doctors will determine if they are able to help you and will suggest treatment options when appropriate.

The medical records review process typically takes up to seven business days. Once the process is complete, you’ll receive detailed documentation, including a suggested treatment plan and a cost-of-care estimate. Canadian patient fees may differ.

Our doctors may want you to have preliminary tests or procedures before your treatment with us. You may arrange to have these done in your home country and send us copies of the results translated into English.

Your International Patient Appointment at Henry Ford Health System

If you choose to pursue treatment at Henry Ford Health System, the care coordination team will work with you to schedule and confirm your appointment. Care coordination services are completely free — we want your experience with us to be as easy as possible.

Your care coordinator provides personalized attention during your treatment. They help you make international travel plans, answer questions about your care and advise you on required travel documentation.

Medical Records Review Fees

Henry Ford Health System charges a standard fee for the medical records review. Your medical records review fee will act as a deposit towards your total healthcare cost, if you choose treatment with us. The review fee is non-refundable for people who do not receive care with us. Please review our international patient cost information to understand payment requirements.

We are available to answer any questions you may have.

Contact us at +13139168443 or email ConciergeServicesRPO@hfhs.org.

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If you are having an emergency, call 911 or go to your nearest emergency room. Please do not utilize this scheduling feature for urgent medical situations.

For your safety please select a MyChart Video Visit on Demand or call our MyCare Advice Line at 844-262-1949 before scheduling if: You currently have a temperature greater than 100.4 degrees Fahrenheit, you are experiencing a new loss of taste and/or sense of smell, in the past 21 days, you have been diagnosed with COVID-19, in the past 14 days, you have had contact with anyone diagnosed with COVID-19. Or, you have experienced two or more of the following symptoms in the last 3 days: fever, chills, drenching sweats, new cough, shortness of breath, body aches, headache, sore throat, runny nose or nasal congestion, or nausea/vomiting/diarrhea.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

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