Volunteer Qualifications

The minimum qualifications for the perspective hospice volunteer are as follows:


Must complete a 10 hour training program developed to equip the volunteer with the tools necessary to be an effective contributor to the patient and interdisciplinary team.

On-the-job training

Orientation to the program is completed during the first assignment in the program. The orientation is geared to the type of volunteer activity, i.e., office work, patient/family assignment, bereavement.

Basic qualities

  • Emotional stability/comfortable with the subject of death
  • Motivated to assist with the dying or bereaved
  • Open to new ideas and methods, willing to be trained
  • Sensitive to the needs of others
  • Able to be a good listener
  • Respectful of cultural and religious differences
  • Able to cope with the stress of continual multiple losses
  • Sense of humor
  • Positive approach to life
  • Willingness to help others

Quality of work

  1. Accepts responsibility for the quality of volunteer services he/she has delivered.
  2. Documentation of volunteer activity is concise, timely, accurate, pertinent information that impacts patient/family care.
  3. Participates in volunteer meetings and in-services, records time spent on a weekly basis, gives support to others, and works toward common goals and objectives.
  4. Maintains confidentiality of records and information relating to patients, family units, volunteers, and staff.
  5. Observes the policy related to the Volunteer Code of Ethics and other rules governing conduct while performing hospice volunteer duties.

PLEASE NOTE: Prospective volunteers for the SandCastles grief support program must attend one of the Orientation meetings listed elsewhere on this site.

For more information, please contact the office at (313) 874-6881 and ask to speak to one of the coordinators about their training program.

Become a volunteer

Apply to our hospice volunteer program