Virtual Care for Brain Tumor Treatment

At the Henry Ford Hermelin Brain Tumor Center, we recognize the impact of the COVID-19 crisis on our current and newly diagnosed patients across Michigan and the other states that we serve. 

The health and safety of our patients remain our top priority, and we have implemented special infection control safeguards in all our care environments, including chemotherapy and radiation therapy.

For new patients, our tumor board continues to meet and discuss the best treatment plan. We recognize the desire and need for in-person appointments to consult with our brain tumor experts and are making those available along with comprehensive virtual care options.

We understand you may be hesitant to come in for a visit. As part of our commitment to provide the safest, most advanced care, we offer virtual care options to get you the care you need by expanding our reach beyond the walls of our hospitals and clinics.

Virtual care allows you and your Hermelin Brain Tumor Center team to connect remotely, which means no waiting rooms, no parking, no driving. Our entire team, including neuro-oncology and neurosurgery, is offering virtual care visits during the COVID-19 outbreak, promising the same exceptional experience. We work quickly to understand you and your unique situation so we can provide the care you need to get you feeling better faster.

The Hermelin Brain Tumor Center now offers video visits for you to receive care from your provider remotely. These video visits are available to select patients. Please discuss this with your provider and they will determine if you are eligible for a virtual visit.

MyChart Video Visit

  • This is a convenient, secure way to video chat with your provider through the MyChart app on your mobile device, tablet or laptop.
  • This offers an opportunity to receive the same high-quality healthcare expertise from your provider, without having to travel to the facility.
To schedule virtual care visit, please call our office at (313) 916-2723.

For more information regarding medical eligibility, insurance coverage, and any out of pocket costs, please contact our office.

Note: You must have a Henry Ford MyChart account to use virtual care visits. If you need assistance or have questions about MyChart or video visits, see our FAQs on MyChart or call (800) 436-7936.

To schedule virtual care visit, please call our office at (313) 916-2723.

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If this is an emergency, call 911 or go to your nearest emergency department.

For your safety, please select a MyChart video visit on demand or call our MyCare Advice Line at 844-262-1949 before scheduling if:

  • You currently have a temperature greater than 100.4 degrees Fahrenheit
  • In the past 21 days, you have been diagnosed with COVID-19
  • In the past 14 days, you have had contact with anyone diagnosed with COVID-19
  • You are experiencing a new loss of taste and/or sense of smell
  • If you have experienced two or more of the following symptoms in the last 3 days:
    • fever
    • chills
    • drenching sweats
    • new cough
    • shortness of breath
    • body aches
    • headache
    • sore throat
    • runny nose or nasal congestion
    • nausea/vomiting/diarrhea

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

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