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Current PFACs 

 

Today, patients are faced with more health care choices than ever before. At the Henry Ford Health Patient Engaged Research Center (PERC), we believe the best way to improve care is by listening directly to patients and caregivers. Through patient engaged research and advisory opportunities, we work alongside patients to better understand their experiences and improve how diseases and conditions are treated across the health system.

PERC offers a variety of projects and engagement opportunities focused on improving patient care, health outcomes, and the overall healthcare experience. Project topics vary and continue to evolve as we learn from the patients and communities we serve.

Below is a list of ongoing Patient & Family Advisor Councils (PFAC) where Patient Advisors are currently contributing their perspectives and experiences. PFAC availability may vary throughout the year, and new opportunities are regularly developed. The descriptions below provide a brief overview of each placement. For additional details and program highlights, please view the Annual Summary Report.

  • Allegiance (Jackson) PFAC
    The Henry Ford Jackson Hospital PFAC brings together engaged community members to strengthen patient-centered care across the hospital. The council’s scope includes learning about hospital services and challenges, offering real-time feedback on operations, and acting as ambassadors within the community. PFAC members collaborate with leadership to inform improvements in safety, quality, communication, and experience, while also participating on internal committees such as Patient Safety & Quality and the IRB. Their work centers on elevating patient and family voices to ensure care is safe, compassionate, and reflective of community needs.
  • Cancer PFAC
    The Cancer PFAC partners with Cancer Service Line leadership to elevate patient and caregiver perspectives across programs, communication, and care delivery. The council advises on initiatives such as nurse navigation, supportive oncology, palliative care, survivorship, financial support, research engagement, and patient education—helping ensure services are accessible, understandable, and responsive to patient needs. Through collaboration with clinical, research, and support teams, members help shape a more compassionate and patient-centered cancer experience at Henry Ford Health.
  • Detroit PFAC
    The Detroit Hospital PFAC serves as a strategic partner to Henry Ford Hospital by embedding the voices, experiences, and priorities of patients and families into decision-making across departments and service lines. Members provide diverse perspectives to promote equity, inclusion, and patient-centered improvements. The PFAC advises leadership on major initiatives, operational changes, and patient-experience enhancements, and serves as a trusted resource for teams seeking authentic patient insight.
  • Experience Transformation PFAC
    The Experience Transformation PFAC partners with Access Technology & Experience, Care Experience, Digital Experience & Web Strategy, Experience Insights & Analytics, and Virtual Care to help Henry Ford Health deliver consistent, easy, and accessible experiences across all patient touchpoints. The council tests new tools, reviews communication and web features, and identifies barriers in the “front door” experience, ensuring solutions are shaped by real patient needs. Through ongoing feedback and collaboration, members help create more seamless, convenient, and patient-centered experiences.
  • Hermelin Brain Tumor PFAC
    The Hermelin Brain Tumor Center PFAC brings together patients, caregivers, and clinical leaders to strengthen education, communication, and patient-centered innovation across the Brain Tumor Center. The council provides insight on care experiences, supports development of patient- and caregiver-focused programming, and advises clinicians on sensitive discussions, consent processes, and research engagement. Through strategic planning, event co-design, and direct feedback, members help guide the continual improvement of services, resources, and patient support within the Brain Tumor Center.
  • Macomb PFAC
    The Henry Ford Macomb PFAC partners with hospital and Emergency Department leadership to elevate patient and family perspectives in care delivery, safety, communication, and overall experience. The council provides guidance on programs, educational efforts, operational initiatives, and research activities that directly impact patients and families. Its scope includes offering feedback, evaluation, and recommendations; strengthening respectful partnerships between patients, families, providers, and hospital administration; serving as a bridge to the community; providing patient/family insights for staff education; and offering recommendations on facility design and wayfinding. Members commit to active participation, accountability, collaboration, and creating a space where all voices are heard.
  • Patient Involvement & Communication PFAC
    The Patient Involvement and Communication Council (PICC) works with teams across Henry Ford Health to ensure patient and caregiver perspectives shape systemwide communication, education, and care processes. The council helps improve patient-facing materials, identify communication gaps, and strengthen engagement in health care services. Through their insights and diverse experiences, members support clearer, more accessible information and contribute to a more patient-centered approach across the organization.
  • West Bloomfield PFAC
    The Henry Ford West Bloomfield (HFWB) PFAC ensures that patient and family voices directly shape safety, quality, communication, and improvement priorities across the West Bloomfield campus. The PFAC partners closely with the Care Experience team to provide patient-centered insights on materials, processes, policies, and communication tools used across clinical areas. Their purpose is to elevate patient perspectives in improvement efforts, foster compassionate and comprehensive care, and strengthen patient-provider-family partnerships.
  • Wyandotte PFAC
    The Henry Ford Wyandotte PFAC supports the hospital by strengthening communication between patients, families, and staff, ensuring that the patient voice remains central to all improvement efforts. The council partners with multidisciplinary leaders on a wide range of initiatives—from communication materials and patient-facing processes to environmental updates and engagement practices—helping shape projects that directly impact care quality and experience. The group is committed to broadening member diversity, maintaining strong relationships with operational leaders, and staying actively engaged with frontline teams to enhance the patient experience across the hospital.
  • Maternal Mental Health PFAC
    The MAMA PFAC brings together patients, caregivers, researchers, providers, and community members to build capacity for patient-centered outcomes research in maternal mental health. The council works to create shared understanding across all stakeholders, strengthen patient-centered engagement practices, and expand PERC’s advisor infrastructure. Through storytelling and other engagement tools, members collaboratively develop and prioritize a PCOR/CER research agenda, identify tailored dissemination strategies, and explore funding opportunities to advance this work. The council serves as a central space for co-creation, ensuring maternal mental health research is shaped directly by those with lived experience. Using storytelling to build capacity for PCOR/CER in MAternal MentAl health (MAMA, #EACB-29002).

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