Privacy Fact Sheet

Fact sheet for protecting your health information

What health information is protected from unlawful disclosure

  • Information your doctors, nurses and other health care providers put in your medical record.
  • Conversations between your doctors and care teams about your care and treatment.
  • Information about you in your health insurer’s computer system.
  • Billing information about you at your medical clinic or hospital.
  • Any other information held by those who must follow HIPAA and the Privacy Rule.

Organizations not governed by HIPAA and the Privacy Rule

  • Life insurers
  • Employers
  • Workers compensation carriers
  • Schools and school districts
  • State Agencies like Child Protective Services
  • Law enforcement
  • Government offices

You, as a patient, have the right to:

  • Ask for and obtain a copy of your medical record. Fees may apply.
  • Have corrections made to your medical record.
  • Receive notice and give permission about how your health information may be used and/or shared.
  • Obtain notice about when and why your health information was shared for certain purposes.
  • File a complaint with your provider or health insurer if any of these rights are denied or your health information is compromised.
  • File a complaint with the U.S. Department of Health & Human Services if any of these rights are denied or your health information is compromised.

Without your written approval, health providers and health insurers cannot:

  • Share your health information with your employer.
  • Use or share your health information for marketing, media and in-house publicity, advertising or other promotional purposes, and/or fund-raising or research purposes.
  • Share private notes about your health care.

Types of security threats faced today by health care providers

  • Hacker and disgruntled employee abuse.
  • Untrained personnel mishandling.
  • Exploitation by people not have a “need to know”.
  • Unplanned power outages.
  • Burglary and theft.
  • Fire, flood and other natural disasters.

In the event a patient’s health information is compromised, Henry Ford will:

  • Notify the patient(s) within 60 days of learning about the situation.
  • Conduct a thorough investigation to determine what happened, how it happened, the number of patients affected and what patient health information was affected.
  • Set up a toll-free telephone number to answer patient questions and concerns.
  • Take correction action, which includes suspension and termination.
  • Adhere to all federal regulations as outlined in the Health Insurance Portability and Accountability Act of 1996 and Privacy Rule.
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If you are having an emergency, call 911 or go to your nearest emergency room. Please do not utilize this scheduling feature for urgent medical situations.

For your safety please select a MyChart Video Visit on Demand or call our MyCare Advice Line at 844-262-1949 before scheduling if: You currently have a temperature greater than 100.4 degrees Fahrenheit, you are experiencing a new loss of taste and/or sense of smell, in the past 21 days, you have been diagnosed with COVID-19, in the past 14 days, you have had contact with anyone diagnosed with COVID-19. Or, you have experienced two or more of the following symptoms in the last 3 days: fever, chills, drenching sweats, new cough, shortness of breath, body aches, headache, sore throat, runny nose or nasal congestion, or nausea/vomiting/diarrhea.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

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