Lab Staff Credo For Great Work
Each team member carries a pocket-size credo card outlining the mission, vision, values and operational principles to guide their involvement in the HFPS.
Steps of quality
Doing the RIGHT thing, the RIGHT way, at the RIGHT time.
“Our invariable reply to ‘It can’t be done’ is, ‘Go do it’.”
Continually striving for Zero Defects to be the "Best in Class" Laboratory in the World.
Together we will strive for Perfection by applying principles of mutual respect, integrity, understanding, cooperation and effective Communication.
I am Empowered To work with my colleagues to make changes, based on HFPS principles to make things right for ourselves, our clinician customers and our patients.
- NO WASTE
- DEFECT FREE
- Highly specified Work
- Highly specified Pathways
- Highly specified Connections
- Continuous Flow Production
- ONE AT A TIME SMALL BATCHES
- PULL Production
- Customer-supplier Communication
- Productions on customer Demand
Sources of waste
- Time waiting
- Stock on hand
- Defective Products
Henry Ford production system
"Our system of management is not a system at all; it consists of planningthe methods of doing the work as well as the work."
- Henry Ford