What is the Henry Ford Production System?

henry

This Henry Ford Production System has evolved as our business system that continually produces thousands of process improvements by an engaged, problem-solving labora¬tory workforce in our six acute care hospitals and 30 medical centers in southeast Michigan. This Lean cultural discipline and teamwork predicated on Deming management principles was the foundation on which these standardized laboratories achieved International Organization for Standardization (ISO) 15189 accreditation in 2013 as the largest ISO-accredited integrated laboratory system in the United States.

Numerous work and management systems have been created over the past decade to sustain our Lean culture, whose credo is “relentlessly pursuing perfection.” These include subsystems for policy deployment, system-wide education and competency, plan-do-check-act (PDCA)–based continuous improvement, nonconformance (deviation) detection, classification and management, controlled electronic document taxonomy and management, functional horizontal management, service-line management review, audit systems and daily management.

**Learn more about On-Site LEAN Training**

slide1

slide2

Schedule Appointment Online

If you are having an emergency, call 911 or go to your nearest emergency room. Please do not utilize this scheduling feature for urgent medical situations.

For your safety please call our MyCare Advice Line at 844-262-1949 before scheduling if: You currently have a temperature greater than 100.4 degrees Fahrenheit. In the past 21 days you have been diagnosed with COVID-19. In the past 14 days you have had contact with anyone diagnosed with COVID-19. Or If you have experienced two or more of the following symptoms in the last 3 days: fever, chills, drenching sweats, new cough, loss of taste/smell, shortness of breath, body aches, headache, sore throat, runny nose or nasal congestion, nausea/vomiting/diarrhea.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

Schedule Appointment for