PERC Overview

Our Mission

To center lived experience in healthcare and research by building partnerships that improve care, advance science, and ensure patient and community voices are included at every step.

Our Vision

A health system where patients and researchers work side-by-side to design meaningful, equitable, and impactful improvements.

Our Values

Partnership. Trust. Inclusion. Curiosity. Transparency. Respect.

What We Do

PERC has two areas of work:

Patient Advisor Program Operations

We support more than 400 Patient Advisors who volunteer on behind the scenes efforts across the system. This includes:

• Hospital-based Patient & Family Advisory Councils (PFAC)
• System committees (Department/High-level)
• Research studies (Patient Advisors as Stakeholders)
• Special projects

Research Operations

We help researchers design and carry out patient-engaged research, including:

• Qualitative methods (interviews, focus groups)
• Mixed methods study design
• IRB preparation
• Recruitment and patient-friendly study materials
• Engagement planning (PCORI-style)
• Tools and surveys
• Collaboration developmentGrant support

We bring together patients, staff, and researchers to make every project more relevant, useful, and equitable.