How can we assist you?
For general inquiries, please call (517) 205-4800. For other inquiries, select one of the topics below so we can direct you to the right customer service resource:
For information on billing by mail or to contact customer service with billing questions, please visit our Billing page.
To learn more about a career with Henry Ford Health System, and to view and apply for open positions, please visit our Careers site.
Medical Record Requests
If you would like to request a copy of your medical records, or the medical records of someone you are Legal Guardian or Personal Representative of, please follow this process.
For information about MyChart and to connect with a specialist, visit our MyChart page.
Henry Ford Allegiance Health adheres to an open door policy for our corporate compliance program and encourages staff to discuss any issues, concerns, problems and suggestions with their immediate supervisor or the chief compliance officer without fear of retaliation and with the assurance that the matter will be kept as confidential as possible.
Corporate Compliance Anonymous Hotline
Henry Ford Allegiance Health maintains a toll-free hotline that is designed to be accessible 24 hours a day, 7 days a week at (877) 9-COMPLY or (877) 926-6759.
Corporate Compliance Inquiry Line
The chief compliance officer maintains a local phone number at (517) 205-7850 for staff, volunteers and partners seeking compliance information or advice.
Corporate Compliance Electronic Mailbox & Fax line
Henry Ford Allegiance Health has a confidential mailbox at HFAHComplianceOfficer@hfhs.org, as well as a confidential fax line that can be reached at (517) 205-6450.
Henry Ford Allegiance Health maintains a local Privacy Specialist who may be reached at 517-205-4360. Alternatively, the Information, Privacy and Security Office can be reached at 313-874-9561 or by email at firstname.lastname@example.org.
Chief Compliance Officer
Beth Smith: (517) 205-7850 or HFAHComplianceOfficer@hfhs.org
Let Us Know line
To file a complaint or concern anytime, call (800) 872-6480 and get a response by the next business day.