Virtual Care requires a MyChart account

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Virtual Care from Home or Work

Enhance your health and wellness through accessible technology – when, where, and how you need it most

Virtual Care, also called telemedicine or telehealth, allows you to connect with your Henry Ford doctor on your mobile device or computer without having to leave home or work.

You can access expert primary and specialty care for an ever-growing list of conditions without interrupting your daily life. Many patients have taken advantage of our Virtual Care options and experienced benefits, including:

  • Convenient and easy access to care
  • Less time off work to go to the doctor
  • Reduced drive time and gas money

Learn more about our Virtual Care options and which one may be best for you.

Video Visits

Securely connect to your doctor in real-time for many conditions that don’t require a physical exam

Learn More

Secure Online Messaging and Monitoring

Communicate with your doctor online when you’re sick, recovering from a procedure or need to manage a chronic condition through an E-Visit, MyChart message and more.

Learn More

Frequently asked questions about Virtual Care:

  • Can I do an E-Visit for any health condition?

    We offer e-Visits and video visits for many acute, nonemergency family medicine, internal medicine, pediatric and dermatology conditions. Current conditions we treat through e-Visits include:

    More service lines and conditions are added to the list regularly. Ask your doctor if your next visit is appropriate for Virtual Care.

  • Do I have to be a current Henry Ford patient to use Virtual Care?

    Yes. You must have an active MyChart account. You must use the web version of MyChart to access eVisits. Video visits also can be accessed through the MyChart app. You must have seen the provider within the last two years to engage in an e-Visit.

    Sign up for MyChart now.

    Get the MyChart Mobile app from Google Play or the App Store.

  • Can I use Virtual Care anytime, anywhere?

    Basically, yes! You can do MyChart video visits, secure messaging and E-Visits from any private location with your mobile device or computer as long as you are a current patient. Driving during a video visit is unsafe and is not recommended. Your doctor will end the visit if you are unable to safely park to participate.

    Keep in mind that video visits must be scheduled in advance. Please note that the doctor must be medically licensed in the state that you are located in at the time of your visit. Your doctor’s front desk staff can help review and schedule a video visit if you’re eligible.

  • What equipment do I need for a video visit?

    To do a video visit, you must have access to the MyChart Mobile app or be able to log in to MyChart online. You also will need one of the following devices, plugged in or fully charged:

    • Mobile device with iOs 8.0 or higher (iPhone) or Android 4.0 or higher for the MyChart mobile app
    • Computer/laptop with web camera with for the MyChart website

    Sign up for MyChart now.

    Get the MyChart Mobile app from Google Play or the App Store.

Get MyChart Mobile for Android

Get the MyChart Mobile app from Google Play.

Download the App

Get MyChart Mobile for iPhone

Get the MyChart Mobile app from the App Store.

Download the App

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