Securely connect to your doctor in real-time for many conditions that don’t require a physical exam
Virtual Care from Home or Work
Enhance your health and wellness through accessible technology – when, where, and how you need it most
Virtual Care, also called telemedicine or telehealth, allows you to connect with your Henry Ford doctor on your mobile device or computer without having to leave home or work.
You can access expert primary and specialty care for an ever-growing list of conditions without interrupting your daily life. Many patients have taken advantage of our Virtual Care options and experienced benefits, including:
- Convenient and easy access to care
- Less time off work to go to the doctor
- Reduced drive time and gas money
Learn more about our Virtual Care options and which one may be best for you.
Communicate with your doctor online when you’re sick, recovering from a procedure or need to manage a chronic condition through an E-Visit, MyChart message and more.
Frequently asked questions about Virtual Care:
Can I do an E-Visit for any health condition?
- Anxiety follow-up
- Back pain
- Coughs and sinus problems
- Diabetes follow-up
- Eye irritation
- Hypothyroid follow-up
- Pediatric care, such as abdominal pain, allergies, constipation, breathing concerns and rashes
- Pregnancy Care
- Rashes and allergic reactions
- Upper respiratory infection
- Urinary problems
- Vaginal discharge or irritation
More service lines and conditions are added to the list regularly. Ask your doctor if your next visit is appropriate for Virtual Care.
Do I have to be a current Henry Ford patient to use Virtual Care?
Yes. You must have an active MyChart account. You must use the web version of MyChart to access eVisits. Video visits also can be accessed through the MyChart app. You must have seen the provider within the last two years to engage in an e-Visit.
Can I use Virtual Care anytime, anywhere?
Basically, yes! You can do MyChart video visits, secure messaging and E-Visits from any private location with your mobile device or computer as long as you are a current patient. Driving during a video visit is unsafe and is not recommended. Your doctor will end the visit if you are unable to safely park to participate.
Keep in mind that video visits must be scheduled in advance. Please note that the doctor must be medically licensed in the state that you are located in at the time of your visit. Your doctor’s front desk staff can help review and schedule a video visit if you’re eligible.
What equipment do I need for a video visit?
To do a video visit, you must have access to the MyChart Mobile app or be able to log in to MyChart online. You also will need one of the following devices, plugged in or fully charged:
- Mobile device with iOs 8.0 or higher (iPhone) or Android 4.0 or higher for the MyChart mobile app
- Computer/laptop with web camera with for the MyChart website