Visiting Hours and Policy

Effective November 25, 2020

At Henry Ford Hospital, we are committed to keeping our patients and their loved ones connected while delivering safe, high quality care. Due to heightened COVID-19 transmission in our community and for everyone’s safety, we are temporarily restricting visitation on the hospital campus. We appreciate your understanding that various services are available and require different accommodations for the safety of those patients.

Please note that visitation may vary throughout Henry Ford Health System depending on how active COVID-19 transmission is in each community. Admitted patients will only be allowed virtual visits that can be arranged with the nursing staff.

In certain circumstances, visitation is allowed in the following areas as described below.

Temporary visitor restrictions
Emergency Department, Surgery and Procedural Areas Newly Admitted/Observation patients: 1 visitor may accompany the patient to the unit to complete the admission process and then must depart from the hospital.
Inpatient surgeries: 1 visitor may meet the patient in the perioperative area and remain until the patient returns to their room.
Outpatient surgeries: 1 driver/visitor may accompany the patient. The visitor must stay in the designated waiting area and leave with the patient as soon as they are ready to be discharged.
Clinic 1 visitor if they meet an allowance listed here or 2 visitors during family meetings
OB, NICU NICU: 1 parent at a time. 2 parents for twins (one with each baby).
L&D and H3: 1 support person and credentialed doula.
Minors 1 parent / guardian may always remain with patient
Hospice or End of Life May have up to 4 visitors per day. Can be under the age of 16 with permission of the healthcare team. If COVID positive, visitors must wear procedural mask and full face shield while in the patient’s room.
All Setting Allowances Power of attorney/surrogate decision-makers or court-appointed guardianship, interpreters, approved vendors, chaplain/clergy, team members who meet an allowance listed above.

Please let us know if you need assistance with connecting virtually with your loved one. You can also send them a Well Wish that they can view on their TV at henryford.com/coronavirus/well-wishes.

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If this is an emergency, call 911 or go to your nearest emergency department.

For your safety, please select a MyChart video visit on demand or call our MyCare Advice Line at 844-262-1949 before scheduling if:

  • You currently have a temperature greater than 100.4 degrees Fahrenheit
  • In the past 21 days, you have been diagnosed with COVID-19
  • In the past 14 days, you have had contact with anyone diagnosed with COVID-19
  • You are experiencing a new loss of taste and/or sense of smell
  • If you have experienced two or more of the following symptoms in the last 3 days:
    • fever
    • chills
    • drenching sweats
    • new cough
    • shortness of breath
    • body aches
    • headache
    • sore throat
    • runny nose or nasal congestion
    • nausea/vomiting/diarrhea

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

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