COVID-19 (Coronavirus) Resource Center

Please note that due to limited testing supplies, we are recommending COVID-19 testing ONLY for people experiencing symptoms AND who fall into a high-risk category. This follows the current recommendations by the CDC and Michigan Department of Health and Human Services (MDHHS).

• People who may have been exposed to COVID-19 and/or have mild symptoms are advised to stay home and avoid going out in public. Mild symptoms are fever, cough, shortness of breath, muscle aches and/or fatigue. If you have these symptoms:
  • Find out your risk with our online screening tool.
  • Consult with your doctor by phone or your MyChart account or use one of our virtual care options.
  • For your safety and the safety of others, DO NOT go to a Henry Ford facility unannounced, including walk-in clinics, urgent care and ERs. Please call ahead.
• If your symptoms worsen – high fever (102-103 degrees) and/or rapid breathing – call 911 and alert the operator of your exposure so the EMS crew can prepare for your transport and limit exposure to others from being infected.

Our commitment to your safety has never wavered. Throughout this crisis, we have continued caring for patients with all types of health conditions and concerns. We have many safe, easy-to-access ways for you to get the care you need, when you need it.

All impacted patients will be notified directly, and we will work with you to reschedule procedures or appointments as soon as we are certain it is safe to do so.

• Virtual Care: Many health concerns can be addressed through our convenient, secure virtual care options, including video visits, which can be done with any camera-enabled device from home or anywhere you happen to be.
• In-Person Appointments: If you need to schedule a procedure or appointment, please call (800) 436-7936 in southeast Michigan or call (517) 205-4800 in south central Michigan.
• Same-Day Care: When you need primary care today but don’t need to come in, you can have a video visit with a doctor right away – no appointment needed. Get in line, online, through Video Visit On Demand. If you need to see a doctor in person, our walk-in clinics and urgent care centers are open to care for all your urgent medical concerns or injuries.
• Emergency Care: During a medical emergency – don’t wait. Call 911 or go to your nearest emergency room. With nine ERs, our experienced experts are ready 24/7 to diagnose and offer advanced treatment options for stroke, heart attack and other emergencies.

We are taking precautions to ensure the safety of our locations, including screening everyone who enters our buildings and requiring masks be worn by all staff, patients and visitors.

Please note that we have temporarily combined some of our outpatient medical facilities and moved doctors and staff to nearby facilities. See our Location Status Updates for the latest information.

While we have postponed many non-urgent, in-person appointments and procedures for the safety of our patients and team members for the time being, your health remains a priority for us. Henry Ford Health System has many virtual options available for you to receive care from your doctor remotely, including:

• Conduct an E-Visit using the online form to explain your symptoms. Your doctor will respond within one business day.
• Request a Video Visit On Demand with a doctor in real-time. Henry Ford doctors are available 7 days per week from 7 a.m. to 9 p.m.
• Schedule a video visit with your doctor.

If you don’t already have a MyChart account, sign up today for access to the virtual care options above.

We have put temporary measures into place that restrict routine visiting of family, friends and community at all Henry Ford Health System facilities until the transmission of COVID-19 is no longer a threat. Additional details provided in this notice to patients.

In the interest of patient safety during the COVID-19 outbreak we have suspended online and MyChart appointment scheduling. We are asking patients to please call your physician’s office to make an appointment. You can also call (800) 436-7936 in southeast Michigan or (517) 205-4800 in south central Michigan.This allows us to direct our patients to the most appropriate location for care.

The health and well-being of our community is our highest priority. And so, as a precautionary measure, all Henry Ford Health System sponsored community events are postponed.

This includes support groups, public fundraisers, fitness, cooking and health education classes and seminars. We apologize for any inconvenience this may cause.

These postponements will remain in place through July 31, at which time we will reevaluate based on the progression of the COVID-19 outbreak.

To keep our patients safe, many classes for 2020 will be offered online or by telephone. Please review our online calendar for a list of classes.

Thank you for your support and understanding.