COVID-19 Frequently Asked Questions
Last Updated: 11/20/20
- What are the criteria for testing?
- Who decides criteria for testing?
- Where can I be tested?
- I have diabetes and I’m over 65, but I have no symptoms. Shouldn’t I be tested for COVID-19?
- My work wants me to get tested, where can I go?
- What are the symptoms of COVID-19?
- Can I get sick if I haven’t met anyone infected with COVID-19?
- What is the incubation period after exposure?
- If I develop COVID-19 symptoms, how long do the symptoms last?
- What can I take to help with COVID-19 symptoms?
- Supposedly, the latest World Health Organization (WHO) guidelines say not to use ibuprofen. Is this true? I have heard to use Tylenol instead. Also, is basic Aspirin OK?
- How long is someone contagious after symptoms resolve?
- How long will you test positive after getting COVID-19?
- Like the flu or a common cold, can you be infected again after recovering from COVID-19?
Exposure, isolation and quarantine
- How long do I self-isolate if I was exposed?
- Do I have to quarantine if I have cold symptoms with no exposure?
- What if I have been exposed, but don't have any symptoms, can I still be around my family? Do I need to self-quarantine?
- I have been exposed and didn’t know it and been around my family for days, how do I quarantine?
- How long do I need to self-quarantine if I have been exposed and had symptoms, but they are now gone?
- If my family member is having some COVID-19 symptoms, do I need to quarantine for 14 days?
- I have been exposed, but tested negative, do I have to remain in quarantine?
- If I don’t have any symptoms after self-isolating for 14 days, can I resume normal activities?
- If I live with someone who has/had the coronavirus, am I also going to get sick?
- If I feel sick and need to see a doctor, what do I do?
- How do I know when I need to go to the ER?
- How will I know if my is my breathing is severely affected?
Changes at Henry Ford Health System with COVID-19 outbreak
- Are your hospitals restricting visitors?
- Are you screening visitors?
- Are you screening employees?
- Is my scheduled procedure being canceled?
- Can Henry Ford Health System provide return-to-work letters for people who are not current patients?
- Is it safe for me to deliver my baby at a Henry Ford Health System hospital?
- Is it okay to pick up prescriptions?
- What can I do to help protect myself from the virus?
- In elderly or vulnerable patients, do the symptoms tend to start mild and progress, or is it acute? Why do we hear the rate of death amongst the elderly is higher?
- If we step on COVID-19 droplets, is there a chance to spread it to different surfaces? If we touch those surfaces with hands, can we spread it to ourselves if we touch our face?
- Do I need to wear a mask when out in public?
Testing
What are the criteria for testing?
Testing criteria for Coronavirus Disease (COVID-19) has been expanded in Michigan to include individuals with mild symptoms and anyone working in public, still reporting to work in person, whether they have symptoms or not.
While Henry Ford Health System has strict criteria on who can be tested at each Henry Ford location, there are other non-hospital healthcare facilities that provide testing. These sites can be found on the Michigan.gov website.
Who decides criteria for testing?
The CDC provides guidance on who should be tested, but decisions about testing are made by state and local health departments or healthcare providers.
Where can I be tested?
Henry Ford Health System Testing
If you are a Henry Ford patient and have symptoms of COVID-19, please call the MyCare Advice line at (844) 262-1949 to talk to a nurse about next steps or how to get tested.
If you are preparing for surgery or a medical procedure at a Henry Ford facility, or are admitted for a stay at one of our hospitals, you will be tested for COVID-19, even if you have no symptoms of the virus. Your care team will provide instructions on how to receive the test prior to your procedure.
Current recommendations for who should be tested for COVID-19 include those who:
- Have symptoms of the virus
- Do not have symptoms of the virus but have been in close contact with a person who has the virus or has symptoms
State of Michigan Testing
To locate a State of Michigan COVID-19 testing site, please visit Michigan.gov. Established Henry Ford Health System patients who have symptoms of COVID-19 can call their primary care provider for advice and next steps on how to get tested.
Established Henry Ford Health System patients who have symptoms of COVID-19 can call their primary care provider for advice and next steps on how to get tested.
I have diabetes and I’m over 65, but I have no symptoms. Shouldn’t I be tested for COVID-19?
Currently, tests are limited to symptomatic patients with mild, moderate OR severe disease, patients (symptomatic or asymptomatic) expected to be placed in a Henry Ford hospital. those undergoing time-sensitive procedures and surgeries and healthcare workers providing care to ill patients.
My work wants me to get tested, where can I go?
To locate a State of Michigan COVID-19 testing site, please visit Michigan.gov.
Established Henry Ford Health System patients who have symptoms of COVID-19 can call their primary care provider for advice and next steps on how to get tested
Can Henry Ford Health System provide return-to-work letters for people who are not current patients?
We do not provide return-to-work letters for those we have not evaluated. Lab testing, including testing for COVID-19, is done based on clinical evaluation and will not be performed at the request of an employer for an employee to return to work. Health care systems are concentrating on caring for the most ill patients and are not able to provide work and day care clearance letters to people not currently under our care.
Symptoms, self-care at home
What are the symptoms of COVID-19?
Common symptoms include having a temperature greater than 100.4 F or higher and/or new loss of taste or sense of smell. Other symptoms include chills, drenching sweats, new cough, shortness of breath, body aches, headache, sore throat, runny nose or nasal congestion, and/or nausea/vomiting/diarrhea. If you have any of these symptoms, call your doctor and self-isolate from family until it is determined whether you have COVID-19.
Can I get sick if I haven’t met anyone infected with COVID-19?
Yes, it is possible. The virus can travel from person to person without causing symptoms in some people. One of those people could still infect someone, and that person could show symptoms. This is called community spread and is one of the reasons government officials recommend limiting activities to groups of no more than 10 indoors and 100 outdoors.
What is the incubation period after exposure?
The incubation period is 2 to 14 days between exposure and any symptoms that may appear.
If I develop COVID-19 symptoms, how long do the symptoms last?
Symptoms last 7-14 days for mild to moderate cases that do not require hospitalization.
What can I take to help with COVID-19 symptoms?
You can take Tylenol and over-the-counter cold or cough suppressants which contain guaifenesin or dextromethorphan. If these are ineffective, we recommend a virtual visit (e-visit, video visit, telephone visit) with your doctor since there may be prescription options.
Supposedly, the latest World Health Organization (WHO) guidelines say not to use ibuprofen. Is this true? I have heard to use Tylenol instead. Also, is basic Aspirin OK?
WHO released a public statement that does not recommend against using nonsteroidal anti-inflammatory drugs (NSAIDs) like ibuprofen solely due to the COVID-19 infection. The Food and Drug Administration (FDA) and the European Medicines Agency (EMA) have similar statements and recommend that patients self-medicate according to the medication labeling, and that prescribers perform their usual risk-benefit when deciding to prescribe NSAIDs.
Tylenol is the best first choice for fever, aches, and sore throat. Aspirin should not be given to children. The use of aspirin or other medication-related questions should be discussed with your physician. The use of Ibuprofen for COVID-19 is still not clear.
How long is someone contagious after symptoms resolve?
Once your symptoms completely resolve, you are no longer contagious.
How long will you test positive after getting COVID-19?
This may vary depending on the person and their ability to fight off the virus.
Like the flu or a common cold, can you be infected again after recovering from COVID-19?
We do not know yet if people who recover from COVID-19 can get infected again. Scientists are working to understand this.
Exposure, isolation and quarantine
How long do I self-isolate if I was exposed?
Immediately and monitor for symptoms for 14 days while you isolate.
Do I have to quarantine if I have cold symptoms with no exposure?
Yes, staying at home prevents you from picking up additional germs while your body fights off your cold symptoms and prevents others from becoming ill.
What if I have been exposed, but don't have any symptoms, can I still be around my family? Do I need to self-quarantine?
You should self-quarantine as you may be contagious before you start having symptoms. If you’re around family, your family would also be susceptible.
I have been exposed and didn’t know it and been around my family for days, how do I quarantine?
All household members must stay at home and monitor for symptoms for 14 days.
How long do I need to self-quarantine if I have been exposed and had symptoms, but they are now gone?
Once your symptoms are completely resolved -- meaning no fevers for 24 hours without a fever-reducing medication and zero symptoms for 3 days -- you may end your self-isolation.
If my family member is having some COVID-19 symptoms, do I need to quarantine for 14 days?
Yes, all household members must stay at home and monitor for symptoms for 14 days.
I have been exposed, but tested negative, do I have to remain in quarantine?
No, but we encourage everyone to continue wearing masks, practice social distancing, avoid public or private gatherings with large numbers of people and practice good hand hygiene. We also encourage those who meet the criteria to get tested for COVID-19.
If I don’t have any symptoms after self-isolating for 14 days, can I resume normal activities?
Yes, but we encourage everyone to continue wearing masks, practice social distancing, avoid public or private gatherings with large numbers of people and practice good hand hygiene. We also encourage those who meet the criteria to get tested for COVID-19.
If I live with someone who has/had the coronavirus, am I also going to get sick?
If you follow the CDC guidelines, you can prevent getting sick. This includes the sick person staying in one bedroom of the house and using a separate bathroom. Food and supplies can be brought to the sick person, but those that deliver them should wear a mask if possible.
When to seek medical help
If I feel sick and need to see a doctor, what do I do?
If you have coronavirus symptoms fever ≥100.4 F or chills / sweats, or TWO OR MORE new symptoms in last 3 days: fever, cough, shortness of breath, body aches, headache, sore throat, nausea/vomiting/diarrhea, or loss of taste or sense of smell, call your primary care doctor. If you are a Henry Ford patient, connect with your doctor using MyChart either through:
- An E-visit using the online form to explain your symptoms. Your doctor will respond within one business day.
- Or, a MyCare On Demand video visit. Request a video visit in real time with a doctor; Henry Ford doctors are now available 24 hours a day, 7 days a week.
How do I know when I need to go to the ER?
Most people can stay at home to recover from the infection; however, if you have any signs of difficulty breathing or distress, you should go to the nearest ER.
How will I know if my breathing is severely affected?
If it difficult to take a breath or if you are short of breath. For example, if you are normally active, and you are out of breath at top of stairs for more than a few seconds, out of breath doing housework or walking on flat ground for a block.
Changes at Henry Ford Health System with COVID-19 outbreak
Are your hospitals restricting visitors?
To help ensure the safety of our patients, team members and the communities we serve, temporary visitor restrictions are in place at all Henry Ford Health System facilities.
Are you screening visitors?
Temporary visitor restrictions are in place at all Henry Ford Health System facilities. Visitors are being screened for signs and symptoms of COVID-19 before entering Henry Ford hospitals and medical centers. We are screening for fever ≥100.4 F or chills/sweats, cough, shortness of breath, body aches, headache, sore throat, running nose, shortness of breath and gastrointestinal symptoms like diarrhea/nausea/vomiting, or loss of taste or sense of smell.
Are you screening employees?
To help protect everyone, staff entering any of our locations will be asked screening questions and have temperatures taken upon entry.
Is my scheduled procedure being canceled?
In addition to performing life-saving surgeries, our five hospitals have also returned to performing scheduled procedures.
Can Henry Ford Health System provide return-to-work letters for people who are not current patients?
Established patients may contact their doctor for return to work letters; however non-Henry Ford Health System patients would receive their letter through the testing site or the Michigan Health Department.
Is it safe for me to deliver my baby at a Henry Ford Health System hospital?
Henry Ford Health System hospitals are well-equipped to care for you and your baby. Our staff is following local, state, and Centers for Disease Control (CDC) guidelines and recommendations regarding caring for patients requiring obstetrical care.
Right now, COVID-19 appears to infect infants and children much less than the elderly, people with chronic medical conditions, and weakened immune systems. For more information, talk to your OB doctor about your concerns and options.
Is it okay to pick up prescriptions?
Yes, you can safely pick up prescriptions, but maintain a 6-foot space between you and other people. Use pick-up windows, curbside pickup or mail delivery if those options are available.
General information
What can I do to help protect myself from the virus?
You should protect yourself by using these health hygiene practices that are recommended by the CDC to prevent the spread of respiratory viruses:
- The best way to prevent illness is to avoid being exposed to this virus.
- Wash your hands often with soap and water. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue or into our sleeve – not your hands. Throw away the tissue in the trash.
- Cover your mouth and nose with a mask when around others.
- Clean and disinfect frequently touched objects and surfaces.
- Monitor Your health daily. Be alert for symptoms and respond quickly if they develop.
In elderly or vulnerable patients, do the symptoms tend to start mild and progress, or is it acute? Why do we hear the rate of death amongst the elderly is higher?
Symptoms may appear within 2 to 14 days of exposure. The severity and timing of symptoms varies from person-to-person. Elderly patients are at additional risk because they may be more apt to have co-morbidities (other illnesses like diabetes, heart disease, high blood pressure, cancer, etc.).
If we step on COVID-19 droplets, is there a chance to spread it to different surfaces? If we touch those surfaces with hands, can we spread it to ourselves if we touch our face?
All surfaces that may be contaminated should be cleaned and disinfected regularly. The number one way to prevent transfer from contaminated surfaces is to wash your hands frequently with soap and water or use an alcohol-based hand sanitizer.
Do I need to wear a mask when out in public?
The Michigan Department of Health and Human Services requires individuals to wear a face mask when they are in an indoor public space. It also requires the use of face coverings in crowded outdoor spaces. Most significantly, the order requires any business that is open to the public to refuse entry or service to people who refuse to wear a face covering, with limited exceptions.
