General Campus Information

The main lobby of the hospital is open from 7 a.m. to 9 p.m. daily. The lobby information desk is always staffed during this time should you have questions or need direction.


Valet parking is available at all hospital entrances for $3.00. This service is not available on holidays.

Parking lots are conveniently located near all hospital entrances for those whole do not wish to use valet. In addition wheelchairs are available at all entrances and handicapped parking is located in each parking area.

Gift Shop

The gift shop is located in the main lobby and open weekdays from 9:30 a.m. to 8 p.m. and noon to 4 p.m. on the weekends. Our gift shop offers a wide selection of items including:

  • Balloons
  • Fresh flowers
  • Greeting Cards
  • Magazines
  • Paperback books

All profits from the gift shop are donated back to the hospital to help improve patient care.


Open Monday-Friday from 9 a.m. to 5 p.m. our lobby pharmacy can serve patients whether they are inpatients being discharged or outpatients dropping off a prescription.

Henry Ford Health Products

For those patients who are being discharged and will need aids for daily living or have home health care needs, we offer our Health Products location which can provide:

  • Adjustable/Folding canes
  • Braces
  • Compression garments
  • Walkers
  • Wheelchairs

The Health Products store is located on the first floor of the Ford building near the registration desk.

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If this is an emergency, call 911 or go to your nearest emergency department.

For your safety, please select a MyChart video visit on demand or call our MyCare Advice Line at 844-262-1949 before scheduling if:

  • You currently have a temperature greater than 100.4 degrees Fahrenheit
  • In the past 21 days, you have been diagnosed with COVID-19
  • In the past 14 days, you have had contact with anyone diagnosed with COVID-19
  • You are experiencing a new loss of taste and/or sense of smell
  • If you have experienced two or more of the following symptoms in the last 3 days:
    • fever
    • chills
    • drenching sweats
    • new cough
    • shortness of breath
    • body aches
    • headache
    • sore throat
    • runny nose or nasal congestion
    • nausea/vomiting/diarrhea

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email

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