General Campus Information

The main lobby of the hospital is open from 7 a.m. to 9 p.m. daily. The lobby information desk is always staffed during this time should you have questions or need direction.


Valet parking is available at all hospital entrances for $3.00. This service is not available on holidays.

Parking lots are conveniently located near all hospital entrances for those whole do not wish to use valet. In addition wheelchairs are available at all entrances and handicapped parking is located in each parking area.

Gift Shop

The gift shop is located in the main lobby and open weekdays from 9:30 a.m. to 8 p.m. and noon to 4 p.m. on the weekends. Our gift shop offers a wide selection of items including:

  • Balloons
  • Fresh flowers
  • Greeting Cards
  • Magazines
  • Paperback books

All profits from the gift shop are donated back to the hospital to help improve patient care.


Open Monday-Friday from 9 a.m. to 5 p.m. our lobby pharmacy can serve patients whether they are inpatients being discharged or outpatients dropping off a prescription.

Henry Ford Health Products

For those patients who are being discharged and will need aids for daily living or have home health care needs, we offer our Health Products location which can provide:

  • Adjustable/Folding canes
  • Braces
  • Compression garments
  • Walkers
  • Wheelchairs

The Health Products store is located on the first floor of the Ford building near the registration desk.

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If you are having an emergency, call 911 or go to your nearest emergency room. Please do not utilize this scheduling feature for urgent medical situations.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email

If you have traveled to China, Iran, Italy, Japan or South Korea in the last 14 days or been in close contact with someone suspected to have the COVID-19 (Coronavirus), please contact our nurse line @ 313- 874-7500 prior to scheduling.

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