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Patient Stories

At Henry Ford Health System, we don’t just treat illness or disease. We treat people. Our patients’ lives are touched by the compassion, dedication and expertise of our staff in thousands of different ways every day, whether it’s a lifesaving treatment or simply a reassuring smile and kind word. Every patient’s story is unique. We are grateful for those who allow us to share their stories here:

Eye Care ENT Patient Natalie Zoccola with her dog

Natalie’s Story

For 20 years, tears streamed down Natalie’s cheek due to an obstructed tear duct. Thanks to her multi-disciplinary surgical team, she now spends more time outdoors doing what she loves.

 

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If you are having an emergency, call 911 or go to your nearest emergency room. Please do not utilize this scheduling feature for urgent medical situations.

For your safety please select a MyChart Video Visit on Demand or call our MyCare Advice Line at 844-262-1949 before scheduling if: You currently have a temperature greater than 100.4 degrees Fahrenheit, you are experiencing a new loss of taste and/or sense of smell, in the past 21 days, you have been diagnosed with COVID-19, in the past 14 days, you have had contact with anyone diagnosed with COVID-19. Or, you have experienced two or more of the following symptoms in the last 3 days: fever, chills, drenching sweats, new cough, shortness of breath, body aches, headache, sore throat, runny nose or nasal congestion, or nausea/vomiting/diarrhea.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

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