A telephone outage is currently affecting inbound calls for making appointments and calling hospitalized loved ones. Our MyCare advice line is also affected. We apologize for this inconvenience. We’re actively working with our vendor to fix the problem as quickly as possible. Patients are advised to make or request a doctor’s appointment online through MyChart or henryford.com. Patients can also message their doctor and request medication renewals via MyChart. This outage does not impact Henry Ford Allegiance Health.

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Patient Stories

At Henry Ford Health System, we don’t just treat illness or disease. We treat people. Our patients’ lives are touched by the compassion, dedication and expertise of our staff in thousands of different ways every day, whether it’s a lifesaving treatment or simply a reassuring smile and kind word. Every patient’s story is unique. We are grateful for those who allow us to share their stories here:

Eye Care ENT Patient Natalie Zoccola with her dog

Natalie’s Story

For 20 years, tears streamed down Natalie’s cheek due to an obstructed tear duct. Thanks to her multi-disciplinary surgical team, she now spends more time outdoors doing what she loves.

 

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Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

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