Cancer Experts Online, By Phone or In Person

Cancer virtual care with Dr RogersAt the Henry Ford Cancer Institute, we recognize the impact of the COVID-19 crisis on our current and newly diagnosed patients across Michigan and the other states that we serve.

Your health and safety remain our top priorities. We have enhanced standards in place that allow us to safely provide cancer care to you or your loved one for in-person appointments and treatment, including:

  • Specific screening and testing prior to entering the facility for all patients and visitors
    • Those with COVID-19 symptoms are tested and provided the proper care, which we help coordinate.
  • Infection control safeguards in all our care environments, including chemotherapy/infusion, radiation therapy, time-sensitive cancer surgeries, and others, to provide a safe care experience

For new patients, our 17 multidisciplinary care teams and tumor boards continue to meet and discuss the best cancer care plan.

We recognize the desire and need for in-person appointments to consult with our cancer care physicians and are making those available along with comprehensive virtual care options.

We want to meet you where you’re most comfortable, so you can get the care you need and never have to miss an appointment – whether it’s a virtual care visit or in-person appointment at one of our locations.

Virtual Cancer Care Connections

Care team in masksWe understand you may be hesitant to come in for a visit. As part of our commitment to provide the safest, most advanced cancer care, we offer several virtual care options to get you the care you need by expanding our reach beyond the walls of our hospitals and clinics.

Virtual care allows you and your Henry Ford Cancer Institute team to connect remotely, which means no waiting rooms, no parking, no driving.

We have several options available for our current and newly diagnosed patients to connect with your cancer care team:

Current patients

Our current patients have several options to stay connected with their care team, either virtually or in-person, including same-day care for urgent health needs related to chemotherapy or radiation therapy treatments.

MyChart Messaging

  • Through MyChart email you can message your doctor and get answers to your medical questions from the comfort of your home.

MyChart Video Visit

  • This is a convenient, secure way to video chat with your provider through the MyChart app on your mobile device, tablet or laptop.
  • Video Visits offer an opportunity to receive the same high-quality healthcare expertise from your provider, without having to travel to the facility.
  • Watch a short patient instructional video with information regarding downloading the mobile MyChart app (Android or iPhone) and connecting, interacting and disconnecting with a provider using MyChart video visits.

OncoSTAT

  • We offer same-day virtual or in-person care for urgent health needs as part of our OncoSTAT clinic, which assists patients undergoing chemotherapy and/or radiation therapy. This includes those who may be experiencing COVID-19 symptoms and other symptoms related to treatment side effects.
  • Call us and we can provide support during your call, or can recommend an in-person or video visit: (313) 916-9840
    • OncoSTAT is available 8 a.m. – 5 p.m, Monday – Friday

Note: You must have a Henry Ford MyChart account to use virtual care visits. If you need assistance, need to sign up, or have questions about MyChart or video visits, see our FAQs on MyChart or call (800) 436-7936.

Newly Diagnosed Patients

Our team of experts is here for you. We’ll see you and make a plan of care either virtually or in-person.

Call us 24/7 at (888) 777-4167.

We will connect you with an expert care team and assist you with setting up a MyChart account so that you can utilize our virtual care options such as:

MyChart Video Visits

  • This is a convenient, secure way to video chat with your provider through the MyChart app on your mobile device, tablet or laptop.
  • Video Visits offer an opportunity to receive the same high-quality healthcare expertise from your provider, without having to travel to the facility.
  • Watch a short patient instructional video with information regarding downloading the mobile MyChart app (Android or iPhone) and connecting, interacting and disconnecting with a provider using MyChart video visits.

In-person Visits

  • We have implemented specific screening, testing and infection control safeguards in all our care environments, including chemotherapy/infusion, radiation therapy and time-sensitive cancer surgeries, in order to provide a safe care experience for in-person visits with all our specialists.

Note: Henry Ford MyChart is a unique online tool offering you a simple and convenient way to manage your healthcare how, where and when it’s best for you. Your Henry Ford MyChart account is completely secure, free to use, and available 24 hours per day.

Your COVID-19 Questions Answered

We’ve created a FAQ page to help answer your questions regarding cancer and COVID-19, including how to prepare for in-person visits and additional steps you can take to guard against COVID-19.

Connect with our Cancer Team 24/7

Call us at (888) 777-4167

Schedule Appointment Online

If you are having an emergency, call 911 or go to your nearest emergency room. Please do not utilize this scheduling feature for urgent medical situations.

For your safety please call our MyCare Advice Line at 844-262-1949 before scheduling if: You currently have a temperature greater than 100.4 degrees Fahrenheit. In the past 21 days you have been diagnosed with COVID-19. In the past 14 days you have had contact with anyone diagnosed with COVID-19. Or If you have experienced two or more of the following symptoms in the last 3 days: fever, chills, drenching sweats, new cough, loss of taste/smell, shortness of breath, body aches, headache, sore throat, runny nose or nasal congestion, nausea/vomiting/diarrhea.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email CommunicationAccess@hfhs.org.

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