Community Health Worker (CHW) Hub

What is a CHW?

A Community Health Worker (CHW) is a frontline public health worker that aims to improve patient care by addressing social determinants of health. CHWs act as liaisons between the community and the healthcare system by providing additional resources and support to patients outside of their regularly scheduled treatment. CHWs are often members of the community that they serve which gives them a better understanding of the community’s needs and ways to empower patients.

Learn more about Henry Ford Community Health Workers by watching this short video!

What do CHWs do?

  • Connect patients to community resources
  • Care coordination, case management, and system navigation
  • Help patients follow health recommendations
  • Provide coaching, social support, and culturally-appropriate health education
  • Advocate for individuals and communities
  • Build individual and community capacity
  • Collect data and report outcomes
  • Provide direct service such as basic screening tests and basic services
  • Perform individual and community assessments
  • Build community partnerships, trust, and goodwill
  • And much more

What Role Do CHWs Play at Henry Ford Health System?

Patients’ social, economic, and environmental circumstances can impact the care they receive and their health outcomes. Some patients may experience challenging circumstances that prevent them from receiving the care they need and can contribute to poor health outcomes. Henry Ford Health System CHWs help patients address these circumstances by providing resources and support. Our CHWs empower patients to overcome obstacles they are facing in both their health and in life. The CHWs at Henry Ford are trained by the Michigan Community Health Worker Alliance (MiCHWA) and supervised by a Masters-prepared public health professional. The CHW Hub acts as the anchoring unit for integration and deployment of CHWs throughout the entire system.

Community Health Worker Clarence Burnett works with providers in the Henry Ford Cancer Institute to holistically support patients’ clinical and social needs.

Community Health Workers can be found in several Henry Ford Health System departments including:

  • Academic Internal Medicine

  • Comprehensive Care Center

  • Diabetes Care Connection

  • Henry Ford Cancer Institute

  • Home Bound CCC

  • Safety & Security

  • Women’s Health/Women-Inspired Neighborhood (WIN) Network

  • And more!

CHW Linda Reyes co-facilitates WIN Network: Detroit group prenatal care alongside Henry Ford Women’s Health Services providers. She is pictured here with one of the moms and babies she supports.

Want to Get In-Touch with the CHW Hub?

Contact Program Manager Courtney Latimer at [email protected]

Get involved

Find a community event, class or support group.

Schedule Appointment Online

Please call 911 if you have an emergency or urgent medical question.

Already a Henry Ford patient?
For the best experience, existing Henry Ford patients can request and self-schedule appointments through Henry Ford MyChart.

Henry Ford Health System is committed to ensuring our Deaf or hard-of-hearing patients and visitors have equal access to all services. We provide the appropriate auxiliary aids and services, including qualified sign language interpreters, TTYs and other assistive listening devices, at no cost. To request assistance, call 313-916-1896 or email [email protected].

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